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      Harvard Business Review

      Best of Bain in Harvard Business Review

      Best of Bain in Harvard Business Review

      We don't write reports, but we do publish practical insights to help business leaders outperform their industries.

      By Harvard Business School Publishing

      • min read

      Article

      Best of Bain in Harvard Business Review
      en

      We don't write reports, but we do publish practical insights to help business leaders outperform their industries.

      "Best of Bain in Harvard Business Review" is a compilation of articles written by Bain VPs previously published in Harvard Business Review.

      The collection assembles our most current and timeless thinking on six topics critical to business success:

      1. Brand Management: Moving the Stakes

      Winning With The Big-Box Retailers, by Eric Schwalm and David Harding
      The Starbucks Effect, by Vijay Vishwanath and David Harding
      Your Brand's Best Strategy, by Vijay Vishwanath and Jonathan Mark
      Brands vs. Private Labels, by John A. Quelch and David Harding

      2. E-Commerce: Beyond the Hype
      E-Loyalty: Your Secret Weapon on the Web, by Frederick F. Reichheld and Phil Schefter
      The Narrow Path to Victory for B2B Exchanges (Harvard Management Update), by Michael Collins and Phil Schefter

      3. Results Leadership: Driving Corporate Change
      Ways Chief Executive Officers Lead , by Charles M. Farkas and Suzy Wetlaufer
      Right Away and All at Once: How We Saved Continental, by Greg Brenneman

      4. Intellectual Capital: Assuring Knowledge Workers Share the Wealth
      What's Your Strategy for Managing Knowledge? By Morten T. Hansen, Nitin Nohria, and Thomas Tierney

      5. Profitable Growth in an Era of Turbulence
      Turbulence Revealed, Bain Study
      Profit Pools: A Fresh Look at Strategy, by Orit Gadiesh and James L. Gilbert
      How to Map Your Industry's Profit Pools, by Orit Gadiesh and James L. Gilbert

      6. The Loyalty Effect
      Loyalty-Based Management, by Frederick F. Reichheld
      Learning from Customer Defections, by Frederick F. Reichheld

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      Published in November 2000
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      How We've Helped Clients

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      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

      Selected for you

      Global Private Equity Report 2026

      Powering forward in a new era: Our annual report examines key trends shaping the dealmaking landscape.

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