Sandeep Nayak: The IT Factory of the Future

Many IT services companies are starting to resemble massive industrial conglomerates. They are challenged with all of the complexities that come with employing hundreds of thousands of people, operating on a global scale and offering a broad portfolio of services. However, some companies manage to run tighter operations than others, maintaining high quality while curbing costs. In this short video, Sandeep Nayak, a partner in Bain's Telecommunications, Media and Technology practice, shares the five traits of leading IT services companies.