About Kent Expertise Retail Performance Improvement Store Operations Bain Partner Kent Knudson shares five rules for traditional grocers competing with hard discounters. Recent Insights “Adapting to the Modern Retail Environment,” Webinar, April 2021 “Digitalizing Retail: Scaling the Transformation of Store Operations,” Infographic, December 2020 “Now Hiring: Investing in Retailers’ Most Important Asset,” Brief, March 2019 “How US Grocers Are Standing Up to Europe’s Hard Discounters ,” Brief, January 2019 “Lidl Stores Gain Little Traction So Far in U.S.,” The Wall Street Journal,October 2017, The Wall Street Journal