Infographic

Digitalizing Retail: Scaling the Transformation of Store Operations

How leading brick-and-mortar retailers scale digital tools without stalling at the pilot stage.

By Kent Knudson, Mauro Anastasi, Brenton Thompson, Yael Mohan, and Mansoor Kazi

Infographic

Digitalizing Retail: Scaling the Transformation of Store Operations
Infographic showing the many ways retail stores are using digital tools, some nascent use cases and others mature. Survey data also show that leading digital adopters to roughly as many pilots as laggards, but enjoy double the scaling success as laggards.
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About the Research

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Authors
  • Headshot of Kent Knudson
    Partner, Chicago
  • Headshot of Mauro Anastasi
    Partner, Milan
  • Associate Partner, Chicago
  • Headshot of Yael Mohan
    Partner, Houston
  • Headshot of Mansoor Kazi
    Partner, Washington, DC
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Published in December 2020
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