About Lyne Expertise Consumer Products Customer Experience Strategy Consumer Lab Recent Insights “Workers Are Less Worried About AI If It’s Done by Them, Not to Them,” Brief, October 2026 “Why Consumers Choose an AI Chatbot over a Search Engine,” Powered by the Global Consumer Lab, March 2026, Snap Chart “For the Upside of Our Much-Maligned Phones, Ask Women,” Powered by the Global Consumer Lab, October 2024, Snap Chart “Where the US Is Most Ready to Welcome Generative AI,” Powered by the Global Consumer Lab, April 2024, Snap Chart “Beyond Trends: Eight Consumer Economies of the Future,” Article, March 2024