About Naiara Expertise Retail Brand Strategy Change Management Customer Experience Diversity, Equity & Inclusion Performance Improvement Recent Insights “In Retail, Inclusive Customer Journeys Lead to Growth,” Brief, October 2023 “Better Inclusion for Latino Talent Will Build Stronger Organizations,” Brief, September 2022 “New research from Bain & Company shows workplace inclusion as a key factor in the US Latino population choosing and staying at a job,” Press release, September 2022