Brief
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At a Glance
This is the first in a five-part series on the software industry in the age of AI. Software companies and investors have long used the Rule of 40—that a software company’s growth rate plus profit margin should exceed 40%—as a target for high performers to hit. The rule forces management teams and investors to confront the trade-off between investing for growth and delivering returns. Hitting that 40% target has never been easy, but the rise of AI could make it just that much harder, at least for a while. Two reasons stand out:
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Notes: Shows base year 2019 inflation-adjusted dollar values; includes exports Sources: S&P Global; US Federal Reserve Bank
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This doesn’t mean AI isn’t financially viable. It just means that margin growth won’t come automatically and will need to be designed for, actively managed, and re-earned. Re-earning comes through reinvestment. AI lowers the barrier to building software and accelerates feature parity, rendering basic functionality less valuable. Unless companies reinvest to improve their products and processes with AI, they’ll fall behind competitors who are investing for the future. AI’s tailwinds (eventually)AI can boost productivity in sales and marketing, general administrative tasks, and R&D. Companies that have figured out how to transform their business are gaining an edge, with some achieving 10% to 25% increases in EBITDA. But most aren’t there yet. Real productivity is hard, and most companies have yet to see true efficiency improvements in operations. Over time, AI could be the key to higher growth again. CIOs are slowing the growth of their core technology budgets while increasing their investments in AI. Where AI can replace labor costs, the total market for some software categories will grow significantly, possibly doubling. Forward-looking companies are investing and building now to capture that growth. Software companies that enhance their products with agents that can automate tasks, make better decisions, and expand the scope of what software does could see higher usage and new revenue streams. Thanks to their existing customer relationships, embedded workflows, and systems of record, incumbents may have an advantage over AI-native point solutions. AI also creates greater opportunities for pricing to outcomes rather than user numbers. Over time, this shifts the revenue pool from fixed software seats to the much larger economics of labor, operations, and services. However, these models take time to design, test, and scale, so they can’t offset costs immediately. A strategic fork in the roadSaaS leadership teams and their investors will need to choose between two paths:
The answer depends on the dynamics of your market and your ambitions within it. In legacy markets, optimizing for margin may preserve value. But in categories dependent on innovation, reinvestment is essential. Investors still care about balanced growth and profitability. But SaaS leadership teams may need to risk spending some time with a less ambitious benchmark—the Rule of 30—if they want to compete with AI-native players. Explore this series |