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Karsten Fruechtl: Simple and Digital

Products and customer episodes are the core of a simple and digital transformation.

By Karsten Fruechtl

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Karsten Fruechtl: Simple and Digital
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    Products and customer episodes are the core of a simple and digital transformation. Karsten Fruechtl, a partner with Bain's Customer Strategy & Marketing practice, discusses how applying simple and digital principles can help companies meet consumers' expectations in a digital world.

    Read the Bain Brief: Simple and Digital

    Published in December 2016
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    How We've Helped Clients

    Performance Improvement Aggressively growing an IT service provider with a high-performance culture

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    Sales and Marketing Inspiring retail employees to think and act like owners

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    Sales and Marketing Answering the call for better service

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