스냅차트 Customers Prefer Digital Banks’ Basic Accounts To strengthen loyalty, traditional banks can modernize their legacy technology and center the account experience around users’ priorities. 글 Alessandro Magarini Montenero, Anna Krementz, Maureen Burns, and Eduardo Roma 2025년4월8일 스냅차트 Customers Prefer Digital Banks’ Basic Accounts en NPS Prism® Our cloud-based customer experience benchmarking service that provides actionable insights and analysis that guide your creation of game-changing customer experiences. First published in 4월 2025 태그 Customer Experience Net Promoter System® NPS Prism® 금융 서비스 뱅킹