스냅차트 Customers Prefer Digital Banks’ Basic Accounts To strengthen loyalty, traditional banks can modernize their legacy technology and center the account experience around users’ priorities. 글 Alessandro Magarini Montenero, Anna Krementz, Maureen Burns, and Eduardo Roma First published on 4월 08, 2025 스냅차트 Customers Prefer Digital Banks’ Basic Accounts en NPS Prism® Our cloud-based customer experience benchmarking service provides actionable insights and analysis that guide your creation of game-changing customer experiences. 태그 금융 서비스 뱅킹 CCO Insights Customer Experience Net Promoter System® NPS Prism®