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      Tanja Brettel

      Practice Executive Vice President,

      Dusseldorf
      Headshot of Tanja Brettel
      Get in touch

      About Tanja

      Expertise

      • Financial Services
      • Insurance

      Tanja Brettel is a member of our Financial Services practice.

      Since joining usin 2000, Tanja has honed deep expertise in a range of financial services sectors, focusing primarily on Insurance. She holds particularly extensive experience in life, health, property and casualty insurance, with core sector capabilities including strategy, customer experience, Bain Simple & Digital, data and analytics and the Net Promoter System®.

      She is also deeply versed in retail banking and asset management, due diligence, COO redesign, post-merger integration and channel distribution strategy. 

      Tanja holds a PhD from the European Business School (EBS) and a double degree in business from the WHU – Otto Beisheim Graduate School of Business and the École Supérieure de Commerce de Lyon. 

      She is fluent in German, English and French.

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      Recent Insights

      • “Customers Know What They Want. Are Insurers Listening?,” Report, October 2018
      • “Live a Little,” Article, October 2018
      • “Scaled AI Is Transforming the Claims Process,” Infographic, December 2025
      • “Investors Are Losing Confidence in Most Insurers’ Growth Plans,” Snap Chart, August 2025
      • “Bridging the Protection Gap: Affordability, Access, and Risk Prevention,” Insurance Industry Outlook,March 2025, Report

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