Applied Technology & AI | Hero module

Applied Technology & AI

Same
technology.
Different
outcomes.

Every company can rent the same technology and AI. We help leaders build what can’t be rented: proprietary data, encoded expertise, and systems that learn, running in production. And we make the technology function fit for it: modern, secure, cost-efficient, and well run.

Proof figures | Module
tech and AI projects in the last 10 years
7,000+
tech and AI experts
2,500+
repeat clients, per HFS Horizons
~85%
Six capabilities | Scroll module

Six capabilities.
End to end.

Each one starts with the business problem, and each one can go all the way to systems running in production.

  1. Decisions layer

    Technology & AI strategy

    Decide where technology and AI create advantage, and where they don’t.

    We align technology decisions with business priorities, focus investment on the highest-value bets, and help you decide where to build, buy, or partner.

  2. Work layer

    Business reinvention

    Redesign the work, not just the tools.

    We redesign processes and decisions around AI, so it becomes part of how the business runs rather than a portfolio of pilots.

  3. Foundations layer

    Data for AI

    Make your data your competitive advantage.

    Governed, connected, and structured, so AI works with your context instead of general knowledge.

  4. Foundations layer

    Platform

    Get the foundation for technology and AI right.

    Modern, secure platforms, built to scale without sprawl, whether you build them, buy them, or run them with partners.

  5. Enablers layer

    Architecture & cyber

    Built for change. Secure by design.

    Enterprise architecture that keeps the estate simple and adaptable, with cybersecurity embedded in every layer so technology and AI can scale securely.

  6. Enablers layer

    Operating model & talent

    Build a tech and AI organization that delivers.

    The structure, skills, and ways of working that let technology and AI deliver at scale, including an AI-native software development life cycle (SDLC) and teams that build and launch products in your environment.

Already in production | Module

Already in
production.

AI and technology transformations delivering results today.

NatWestFinancial Services

How NatWest Is Scaling Customer Engagement with AI

Using agentic AI, NatWest transformed how it engages its 18 million customers. In just four months, we helped turn a process that once took 60–100 days into one that takes just a day—with 4–5 people instead of 40 and zero handoffs.

See how 1 day replaced 60–100

MagaluRetail

Magalu Pioneers AI-Powered Shopping on WhatsApp

Magalu created the world’s first end-to-end AI commerce experience inside WhatsApp. Behind it, more than 20 orchestrated AI agents use Magalu’s data to guide customers from search and recommendations through purchase and support—all in a single conversation.

Explore how Magalu sells in WhatsApp

DiageoConsumer Products

How Diageo Refocused Its ERP Transformation—and Defied the Odds

The CPG company turned around its ERP migration by sharpening the program’s focus, nearly halving its run-rate cost, and making the transformation everyone’s business.

Learn how Diageo halved ERP run-rate cost

Read more client stories

Technology agenda | Module

Technology
agenda.

AI raises the bar for the whole technology function. We help CIOs and CTOs fund it, run it, combine it in deals, and renew its core.

  1. Fund AI by fixing what you already spend.

    Take cost out of running technology, retire legacy systems, and modernize the estate, so investment shifts from keeping the lights on to building advantage.

    Explore tech cost and modernization

    Questions we help answer

    • Where is our technology spend going, and what can we eliminate?
    • Which legacy systems should we modernize, migrate, or retire?
    • How do we fund AI without growing the budget?

No handoffs | Module
Why clients come back

Why clients come back.

What analysts say

1 / 4

“Bain brings digital transformation down to the business level, and when Bain leaves, the client is left with a fully functional, stood-up digital process they can run themselves.”

ALM Intelligence

“About 85% repeat clients. Clients consistently praise Bain for helping them drive a transformation agenda across business and technology.”

HFS Horizons

“Bain’s aim is to help clients gain a competitive edge through digital, AI solutions, technology, and data. Bain is recognized for its strategic expertise in driving large-scale business transformations, effectively influencing senior stakeholders and navigating complex environments.”

IDC

“Bain has an edge in PE and emphasizes effective transformation risk management.”

Forrester

Strategic partnerships with Anthropic, AWS, Google, IBM, Microsoft, OpenAI, and Palantir. We are technology agnostic.

Leadership | Module
Access is rented. Intelligence compounds. | Module
Latest thinking | Module
The Executive's Guide to Agentic AI
Explore Bain’s Executive’s Guide to Agentic AI, with insights on how AI agents are transforming leadership, operations, and enterprise strategy.
Report
People and Organization
Want More Out of Your AI Investments? Think People First
To unlock AI’s exponential productivity potential, companies must modernize workflow and workforce in tandem.
Brief
Technology Report 2026
AI—the most consequential technology of our lifetimes.
Report
Applied Technology & AI
Proprietary Intelligence: How to Win with AI
Build advantage no competitor can copy.
Brief
Applied Technology & AI | Closing hero module

Build what can’t be copied.

Ready to talk?

We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.