Infographic

Has Consumer Behavior Changed Forever?

Our latest survey shows some prepandemic norms will return quicker than others, significant regional differences remain, and omnichannel is more important than ever.

By François Faelli, Leah Johns, and Charlotte Apps

  • Published on June 11, 2021

Infographic

Has Consumer Behavior Changed Forever?
en
Authors
  • Headshot of François Faelli
    Partner, Brussels
  • Headshot of Leah Johns
    Practice Director, Global Consumer Lab, Lisbon
  • Headshot of Charlotte Apps
    Practice Executive Vice President, Toronto
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