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Net Promoter® for People
Inspired, empowered employees go the extra mile to delight customers and keep them coming back. Net Promoter for People makes that happen by unleashing the energy, enthusiasm and creativity of your workforce.
Net Promoter for People applies the core concepts of the Net Promoter SystemSM to employees in a seamless, integrated approach. It taps undiscovered reservoirs of energy and innovation in your workforce, uniting your entire organization behind the mission to earn maximum customer loyalty.
Typical employee satisfaction efforts fail because they’re top-down, infrequent and inwardly focused. Net Promoter for People puts your employees in charge of shaping their own work environment and provides a systematic way to ensure they get the support they need. It keeps the focus on serving customers while tackling shared issues, challenges and opportunities in a collaborative way.
Armed with the opportunity to take charge of their work environment, your employees will feel a new sense of ownership as they help each other, learn together and share innovative approaches to delivering outstanding customer experiences.