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Net Promoter® for People

Inspired, empowered employees go the extra mile to delight customers and keep them coming back. Net Promoter® for People makes that happen by unleashing the energy, enthusiasm and creativity of your workforce.

Net Promoter for People applies the core concepts of the Net Promoter System® to employees in a seamless, integrated approach. It taps undiscovered reservoirs of energy and innovation in your workforce, uniting your entire organization behind the mission to earn maximum customer loyalty. 

Typical employee satisfaction efforts fail because they’re top-down, infrequent and inwardly focused. Net Promoter for People puts your employees in charge of shaping their own work environment and provides a systematic way to ensure they get the support they need. It keeps the focus on serving customers while tackling shared issues, challenges and opportunities in a collaborative way.

Armed with the opportunity to take charge of their work environment, your employees will feel a new sense of ownership as they help each other, learn together and share innovative approaches to delivering outstanding customer experiences.

期待できる結果

期待できる結果

Client Results

Client Results

Insights

Featured Team Members

Related Offerings

Related Offerings

Net Promoter System®

Create a culture that earns the passionate loyalty of your customers.

Learn more

NPS Prism®

A unique customer experience benchmarking service that provides actionable insights and analysis to guide your creation of game-changing customer experiences.

Learn more

Employee Pulse Check

Use this free tool to understand your employees' experience during this unprecedented time.

Learn more

Agile Enterprise

Become faster, more flexible, and intensely customer-focused

Learn more

Customer Experience

Deliver a triple play of results: happier customers, employees and shareholders

Learn more

Leadership & Talent

Because your strategy depends on the skills and traits of the people who execute it.

Learn more

                 

Net Promoter® and Net Promoter System® are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. Results Delivery® is a registered trademark of Bain & Company, Inc.
 

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