Since joining Bain in 2011, Mário has honed deep expertise in property, casualty, life and personal insurance, reinsurance, healthcare and auto insurance pricing, cards and payments, payment processing, merchant acquisition and banking. His core capabilities include strategy, organization, customer strategy and marketing, performance improvement, mergers and acquisitions (M&A) and corporate finance.
Within the digital sphere, Mário specializes in agile innovation and design thinking for customer episode redesign, in addition to business models for auto insurance.
Mário holds a master's degree from INSEAD and a bachelor's degree from Yale University.
- “How Analytics Can Deepen Banks’ Customer Relationships,” Brief, 2021년7월1일
- “Insurers Now Need Bigger, Bolder Digital Moves,” Brief, 2020년7월14일
- “Mário Conde: If Experience Is the New Product, How Do You Manage It?,” Video, 2018년10월31일
- “Mário Conde: How to Build a Digital Strategy,” Video, 2018년7월5일