Mário
Mário Conde is a partner based in Bain's Amsterdam office. He is an expert within the firm's Financial Services and Digital practices, with additional experience in the Advanced Analytics practice.
Since joining Bain in 2011, Mário has honed deep expertise in property, casualty, life and personal insurance, reinsurance, healthcare and auto insurance pricing, cards and payments, payment processing, merchant acquisition and banking. His core capabilities include strategy, organization, customer strategy and marketing, performance improvement, mergers and acquisitions (M&A) and corporate finance.
Within the digital sphere, Mário specializes in agile innovation and design thinking for customer episode redesign, in addition to business models for auto insurance.
Mário holds a master's degree from INSEAD and a bachelor's degree from Yale University.
Recent Insights
- “As Banks’ Retention Efforts Stall, Focus On High-Value Customers,” インフォグラフィック, 2021年9月8日
- “How Analytics Can Deepen Banks’ Customer Relationships,” 論説, 2021年7月1日
- “Insurers Now Need Bigger, Bolder Digital Moves,” 論説, 2020年7月14日
- “Mário Conde: If Experience Is the New Product, How Do You Manage It?,” 動画, 2018年10月31日
- “Mário Conde: How to Build a Digital Strategy,” 動画, 2018年7月5日