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      Full path: Home, Consulting Services, People and Organization, Employee Experience

      1. Home
      2. …
      3. Consulting Services
      4. People and Organization
      5. Employee Experience

      How we can help

      Employee Experience

      Unlock every employee’s potential through AI-enabled experiences and new ways of working

      Employee Experience
      • Overview
      • Insights
      • Analyst Recognition
      • Client Results
      • Our Team
      • Related Offerings

      The employee experience is the sum of every interaction, process, and moment across the hire-to-retire journey—and it's one of the most underleveraged drivers of business performance. We help organizations go beyond aggregate engagement scores to understand what specific populations need to stay, grow, and perform at their best. Using AI-powered listening tools, behavioral science, eNPS, and HR expertise, we identify friction in your processes and redesign them.

      Our work spans the full employee experience lifecycle, from candidate experience and onboarding to learning and development, manager effectiveness, recognition, and workforce performance. AI runs through all of it—not to replace human connection, but to enable it at scale. The result? An employee experience that drives retention, accelerates capability, and turns your people into a source of competitive advantage.

      Our Employee Experience Insights

      Sales and Marketing
      Net Promoter for People: Give Employees a Voice, Get Their Best
      Net Promoter® for People is about empowering employees to bring energy, enthusiasm and creativity to delight customers.
      Brief
      Healthcare & Life Sciences
      It’s a Love Story: The Power of Patient and Employee Experiences in Healthcare
      The US healthcare system is falling short on patient and clinician experiences. Fostering a culture of love can spur a virtuous cycle that benefits everyone.
      Brief
      People and Organization
      Linking Organizational Effectiveness and Employee Engagement
      A Bain analysis shows that efforts to make an organization more effective also improve employee engagement.
      Interactive
      See More

      Analyst Recognition

      Analyst Recognition

      idc crop.png

      We’ve been recommended by IDC MarketScape as a leader in employee experience consulting services.

      Our Client Results in Employee Experience

      Energy & Natural Resources

      An Energy Company Maintains Its Cultural Spark amid Multiple Acquisitions
      The company scaled its unique culture even as it doubled in size.

      Advanced Manufacturing & Services

      A Reimagined Learning and Development System Cultivates Talent and Drives Innovation
      A revamped “skills ontology” helped a company excel amid technology shifts and a competitive talent market.
      See More

      Our Employee Experience Experts

      Headshot of John Hazan

      John Hazan Partner Paris

      Headshot of Vincent Greco

      Vincent Greco Expert Associate Partner Boston

      Headshot of Rebecca Russell

      Rebecca Russell Partner Atlanta

      Headshot of Susan Gunn

      Susan Gunn Partner Washington, DC

      Headshot of Laura Poindexter

      Laura Poindexter Partner Denver

      Headshot of Anna Cochemé

      Anna Cochemé Partner Chicago

      Related Offerings

      Behavior Change

      Behavior Change

      Identifying behavior changes that get results is the easy part. The challenge? Activating, sustaining, and helping people live the model.

      Read More

      Culture Change

      Culture Change

      Culture is behavior at scale. Companies that create a winning culture are 3.7 times more likely to be top performers.  Our proven approach to culture change is based on behavioral science and can transform your organization.

      Read More

      Net Promoter® for People

      Net Promoter® for People

      Unleash the energy, enthusiasm and creativity of your workforce to fuel productivity and innovation.

      Read More

      Org Navigator

      Org Navigator

      Great organizations are made, not born. Org Navigator helps you take stock of where you stand, prioritize necessary changes, chart a pragmatic path forward and measure your progress.

      Read More

      Aster

      Aster

      Aster is an innovative organizational visualization and design solution. Using your company's HR data, it provides a comprehensive view of your organization's current state and helps you envision and evaluate future scenarios.

      Read More

      People Analytics

      People Analytics

      Maximize the value of your people data to improve HR practices, including talent acquisition and development, performance management, upskilling, retention, and workforce planning.

      Read More

      Corporate Purpose

      Corporate Purpose

      Purpose is a company’s ultimate “why,” an articulation of why it exists and what it hopes to contribute to the world. Purpose-driven organizations don’t just inspire, they also outperform—by a factor of 10.

      Read More

      Leadership Team Effectiveness

      Leadership Team Effectiveness

      An organization is only as successful as the team leading it. Backed by behavioral science, our Top Team Journey solution helps executive teams diagnose and develop their effectiveness and improve their ability to meet strategic goals.

      Read More

      Ready to talk?

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