Stefanie Jacobsen is a member of our Financial Services and Customer Strategy & Marketing practices.
She holds deep expertise across the financial services sphere, specializing in banking. Her case work primarily concerns corporate banking, with a focus on growth strategy, commercial excellence, digital and distribution transformation.
Stefanie also advises clients on customer strategy across industries. She is a specialist in Agile customer experience transformation, customer journey redesign and the Net Promoter System®.
Aside from her client work, she is an active mentor for young female talents within Bain and leads our Women@Bain program in Germany and Austria.
She holds a Master of International Business from HEC Paris and a BBA from the WHU Otto Beisheim School of Management.