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Once upon a time, having a strategic principle could be more or less important, or more or less powerful, depending on the circumstances surrounding your business. Today, there are at least three situations in which strategic principles are critical to catalyse actions. In times of retrenchment In industries fraught with rapid change In times of leadership succession. How does a strategic principle render such a transition less rocky? Just ask GE, Southwest or Vanguard, who recently passed the leadership torch with few flickers. Successors at these companies sometimes brought with them a change of strategy, but they stuck to their strategic principles. When terrorist attacks rocked the airline industry, Southwest Airlines' CEO made quick decisions in line with the company's principle of "addressing travellers' short-haul flight needs at fares competitive with auto transport." Although this CEO had only stepped into the position a few months prior, employees quickly aligned, accepting pay cuts to avoid layoffs and maintaining operations and low fares despite low loads. While other airlines reduced flights, Southwest kept a full schedule, winning customer and employee loyalty, along with market share. Strategic principles have become particularly useful in today's volatile business environment. Over the past year, we have come to appreciate a strategic principle's ability to help companies maintain a strategic focus while fostering flexibility among employees, allowing them to innovate and respond rapidly to opportunities and threats. Strategic principles will become increasingly crucial to corporate success in the years ahead. |