We have French content available. View French site.

Video

Jim Dixon: Improving Customer Experience in Enterprise Technology

As more products and services move to the cloud, companies need to make customer experience a priority.

Video

Jim Dixon: Improving Customer Experience in Enterprise Technology
en

Customer experience in enterprise technology has long been an afterthought. But as more products and services move to the cloud, companies need to make customer experience a priority, explains James Dixon, a partner in Bain's Technology, Media and Telecom practices.

Read the Bain Brief: Why customer experience matters more than ever for enterprise IT

Mots clés
Mots clés

Vous souhaitez continuer cette conversation ?

Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.