Diversity, Equity & Inclusion
Diversity, Equity & Inclusion
Build a truly representative organization characterized by a culture of belonging, support and trust.
Your business can't truly thrive unless every employee is thriving. But the diversity, equity and inclusion (DEI) strategies of yesterday simply aren’t enough to build an innovative, future-ready culture that embraces diversity at every stage, from recruitment through retention and advancement.
As innovators in diversity consulting, we can help. DEI is embedded in our mission, and through our own journey we’ve built extraordinary teams and an award-winning culture. We've spent decades supporting our clients in people-centered organizational transformations, and we've learned many valuable lessons along the way. We know that a more diverse and inclusive environment doesn't just benefit employees; companies that commit to DEI outperform their peers across a wide range of critical metrics.
Our research finds evidence that 10 specific tactics—some common, others underused—are particularly effective at advancing diversity, equity, and inclusion in the workplace.Read more
More than 3 in 4 employees and job seekers report a diverse workforce is an important factor when evaluating companies and job offers.
Companies with more diversity in senior management are 1.7x more likely to capture a new market.
Employees in a "speak-up" culture are 3.5x more likely to contribute their full innovative potential.
Teams that are gender, age and geographically diverse make better business decisions 50% of the time.
We have a comprehensive approach and set of tools that span every facet of a DEI transformation. We also help you embed DEI in everything you do, across business functions and organizational priorities, from leadership, recruitment and change management to supplier diversity, merger integration, and more.
We help you create the case for change, align your leadership team and identify the key areas to focus on. Our broad expertise and experience can help you create a high-performing culture that is truly representative. An initial diagnostic will reveal your strengths and assets, as well as your gaps and challenges. From there we work closely with you to develop a roadmap for reaching your near- and medium-term priorities, while keeping your long-term definition of success firmly in view.
Embrace an end-to-end approach to making DEI a core component of your organization. We work with you at every step, from developing a repeatable model for successful recruitment to the role-modeling and behavior change so critical to achieving your desired culture. We'll help you develop a repeatable playbook for converting target talent pools into successful hires, and create a culture cascade program to evolve the broader culture and provide the necessary reinforcing support.
Culture is behavior at scale. Companies that create a winning culture are 3.7 times more likely to be top performers. Our proven approach to culture change is based on behavioral science and can transform your organization.
Because your strategy depends on the traits and skills of the people who execute it.
A systematic approach that unlocks value beyond your expectations.
Nous vous aidons à atteindre une croissance organique pérenne en plaçant vos clients au cœur de votre stratégie d’entreprise. Notre approche éprouve l’ensemble des composantes de votre expérience client et, ainsi, offre à vos clients une série d’interactions positives tout au long du parcours d’achat. Forte de nos recherches novatrices sur la loyauté et l’expérience client, notre approche éprouvée vous permet d'optimiser vos compétences marketing et d'atteindre vos objectifs de vente. Notre référentiel unique et mondialement reconnu en matière de satisfaction client, le Net Promoter System, vous permettra de mesurer la fidélité de vos clients et d’en tirer pleinement avantage. Nous vous aidons à développer une stratégie d’entreprise solide et vous accompagnons afin de donner vie à toutes vos ambitions. Nous mettons à votre disposition les outils, diagnostics et données nécessaires à la transformation de votre service client afin d’assurer la fidélisation de votre clientèle sur le long terme.
A new model of leadership and collaboration is needed to deliver diversity, equity and inclusion. One that inspires bold action and transformative impact.Learn more