IT Product Owner

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WHO YOU’LL WORK WITH

You’ll join our Technology Services Group (TSG), a team focused on building and delivering innovative, user-centric digital products that power how Bain works. You’ll collaborate closely with cross-functional stakeholders including engineering, design, and business teams to deliver high-impact solutions that enhance productivity and drive business value across the firm.

WHERE YOU’LL FIT WITHIN THE TEAM

This role will lead the vision, prioritization, and delivery of a key performance management product at Bain. It will look to re-imagine an existing process of strategic importance to the firm and ensure the tools to complement the process create meaningful value for users and the business. Acting as the “voice of the customer,” the Product Owner will translate product roadmaps into clear priorities for cross-functional teams while continuously balancing user needs, business impact, and technical feasibility. Through close collaboration with stakeholders and data-driven decision making, this role will drive evolution, adoption, and continuous improvement of the product and its broader platform, including emerging AI-enabled capabilities. 

WHAT YOU’LL DO

Product Planning & Stakeholder Engagement

• Translate product strategy and roadmap into a clear, actionable plan
• Partner with business and technology stakeholders to align on priorities and drive informed decision-making
• Develop a deep understanding of customer segments, needs, and value drivers
• Use data (KPIs, user feedback, pilots) to measure impact and continuously refine the roadmap
• Lead end-user communication, training, and adoption strategies
• Collaborate with other product teams to create seamless, integrated user experiences

Product Delivery

• Inspire and guide product teams by clearly communicating vision and business value
• Own and continuously prioritize the product backlog to maximize outcomes
• Partner with engineering teams and vendors to deliver enhancements, releases, and optimizations
• Write user stories with clear acceptance criteria and actively participate in Agile ceremonies
• Support integration and usability improvements across systems and tools
• Manage contributors such as contractors or rotational team members, as needed

Domain Expertise

• Build and maintain expertise in both internal systems and external market trends
• Collaborate with technical teams to align product and technology strategies

ABOUT YOU

• 5–8+ years of relevant experience in product ownership, product management, or a related field
• Strong understanding of Agile methodologies and product development practices
• Proven ability to influence cross-functional stakeholders and drive alignment
• Excellent communication skills, with the ability to translate complex concepts into clear direction
• Experience working hands-on with software products, including defining requirements and resolving issues
• Demonstrated ability to prioritize effectively using data and business judgment
• Experience managing or collaborating with external vendors is a plus
• Bachelor’s degree or equivalent experience

ADDITIONAL INFORMATION

• This role follows a hybrid model, requiring in-office presence during the week
• Willingness to travel as needed based on business and project requirements

U.S. Compensation Information

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best-in-class benefits package.

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. 

The estimated annualized compensation for this role is as follows:

• In Boston, MA, the good-faith, reasonable annualized full-time salary range for this role is between $147,250 – $176,750
• In Chicago, IL, the good-faith, reasonable annualized full-time salary range for this role is between $141,000 – $169,250

Actual compensation will vary based on experience, education, and other factors.

In addition, this role may be eligible for:

• Annual discretionary performance bonus
• Other elements of discretionary compensation
• 4.5% 401(k) company contribution (fully vested from day one, increasing with tenure)

Bain & Company's comprehensive benefits program includes:

• 100% employer-paid medical, dental, and vision insurance for employees
• Generous paid time off, including parental leave and holidays
• Paid life and long-term disability insurance
• Annual fitness reimbursement