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      Industry

      Public Sector

      Public Sector

      Helping governments and public institutions deliver better outcomes for citizens and communities

      Our Experience

      35+
      years of experience in serving entities in the public sector
      150
      governmental entities served

      Government and public sector organizations play a central role in driving economic growth, social progress, and the well-being of citizens, but they face growing complexity. From rising costs and fiscal pressures to shifting demographics, global economic shifts, and increasing citizen expectations, the challenges are significant and urgent. We work alongside national and regional governments, state-owned enterprises, quasi-governmental entities, and public sector institutions to help them adapt and thrive. By combining deep sector expertise with cutting-edge capabilities in digital, analytics, and organizational transformation, we enable our clients to improve service delivery, streamline operations, and strengthen resilience for the long term.

      Our work has supported impactful strategy design and implementation, reduced service delivery times for critical services, modernized infrastructure and systems, and created measurable social and economic benefits for communities. From diagnosis to delivery, we bring clarity, speed, and solutions to the most complex government challenges with one goal in mind: helping public institutions achieve lasting impact for the people they serve. 

      Sector Expertise

      Sector Expertise

      Three white arrows pointing upwards icon.
      Government Transformation and Digitalization

      Improving government effectiveness and decision-making

      Icon of a bar chart with an upward trend arrow
      Economic Development

      Driving economic growth, creating jobs, and attracting investments

      White bank building icon
      Public Finance

      Ensuring long-term fiscal sustainability

      Person standing icon
      Human Capital, Talent, and Education

      Preparing workforce and education systems for the future

      Hanging scale icon
      Cities and Urban Development

      Building sustainable, livable, and digitally connected cities

      Airplane icon
      Culture and Tourism

      Unleashing tourism’s economic potential, and preserving cultural heritage

      Basketball icon
      Sports and Entertainment

      Enriching quality of life through entertainment and sports development, planning, and investment

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      Social Development

      Improving social wellbeing and enabling inclusive communities

      Red cross symbol
      Healthcare

      Improving national health outcomes and population-level care models

      Client Results

      Transforming the National Skills Ecosystem

      MinistryCo* is a national public sector organization responsible for establishing labor and workers’ policies for both public and private sectors. It oversees social affairs, manages civil services, and runs development and training programs aligned with national policies. We helped design, activate, and operate the strategy and operating model of 12 industry-led “sector skills councils” to learn and understand the skills requirements for the country’s most prominent industries and institutions. These industry-led groups accounted for approximately 75% of the country’s total GDP and employment. More than 200 senior stakeholders from key economic sectors, both public and private, along with more than 100 education and training stakeholders, contributed to the development of these councils.

      Results:

      • Developed the strategy, positioning, and institutional setup for 12 industry-led entities, along with a tailored engagement approach to onboard them
      • Established the first ever nationally recognized skills standards for 12 economic sectors to drive MinistryCo’s human capital development efforts and to guide the education and training ecosystem
      • Identified 8,500 technical and general skills, more than 270 global and local trends impacting skills needs, and more than 2000 job roles
      • Designed and delivered 84 priority initiatives to respond to skills demand needs

      * We take our clients' confidentiality seriously. While we've changed their names, the results are real. 

      Revitalizing the Creative Economy

      CreativeEconomyFund*, a government-funded entity, aimed to build a self-sustaining cultural economy while generating financial returns. An internal review showed 80% of capital sitting idle, limited products, operating inefficiencies, minimal private co-investment, and heavy losses. We began by running a current-state assessment and estimated the national funding gap. Then we mapped value chains by sub-sector and designed a full suite of credit, equity, and grant products, with a go-to-market plan to bring in outside investors. Next, we set strategy by business line, defined clear objectives and KPIs, and built an annual disbursement and capital-sourcing plan with asset allocation by product, sub-sector, and region. Finally, we set up the delivery engine—governance, review cadences, and owner accountabilities—and activated early deals to prove the model. 

      Results:

      • 2.3% cultural sector contribution to GDP
      • 2x revenue uplift over previous year
      • 35+ new credit and investment transactions made in the film, fashion, and culinary industries

      * We take our clients' confidentiality seriously. While we've changed their names, the results are real. 

      Shaping a Future-Ready Education Strategy

      GovMinistry*, the national authority for training and education, set out to deliver the country’s 2030 vision. We built a data-backed view through benchmarking and fieldwork, then designed a target governance model with a clear transition. With stakeholders, we set the mandate, vision, and decision rights, and turned goals into sub-sector strategies and an investable portfolio with budgets tied to national planning. To ensure delivery, we set up the team and routines—PMO, KPIs, risk/change, and communications—plus funding and performance mechanisms. We sequenced quick wins and longer reforms and activated cross-agency collaboration. The result: a future-ready sector, stronger job pathways, and modern governance that lifts outcomes.

      Results:

      • Empowered the education sector to serve as a key enabler of the country’s blueprint to diversify the economy, empower citizens, and create a vibrant environment for both local and international investors
      • Shaped the country’s citizens into global citizens by improving their skills and employment opportunities
      • Established a new governance model for the education and training sector, using close collaboration among multiple entities to enhance learning outcomes

      * We take our clients' confidentiality seriously. While we've changed their names, the results are real.

      • MinistryCo
      • CreativeEconomyFund
      • GovMinistry

      Transforming the National Skills Ecosystem

      MinistryCo* is a national public sector organization responsible for establishing labor and workers’ policies for both public and private sectors. It oversees social affairs, manages civil services, and runs development and training programs aligned with national policies. We helped design, activate, and operate the strategy and operating model of 12 industry-led “sector skills councils” to learn and understand the skills requirements for the country’s most prominent industries and institutions. These industry-led groups accounted for approximately 75% of the country’s total GDP and employment. More than 200 senior stakeholders from key economic sectors, both public and private, along with more than 100 education and training stakeholders, contributed to the development of these councils.

      Results:

      • Developed the strategy, positioning, and institutional setup for 12 industry-led entities, along with a tailored engagement approach to onboard them
      • Established the first ever nationally recognized skills standards for 12 economic sectors to drive MinistryCo’s human capital development efforts and to guide the education and training ecosystem
      • Identified 8,500 technical and general skills, more than 270 global and local trends impacting skills needs, and more than 2000 job roles
      • Designed and delivered 84 priority initiatives to respond to skills demand needs

      * We take our clients' confidentiality seriously. While we've changed their names, the results are real. 

      Revitalizing the Creative Economy

      CreativeEconomyFund*, a government-funded entity, aimed to build a self-sustaining cultural economy while generating financial returns. An internal review showed 80% of capital sitting idle, limited products, operating inefficiencies, minimal private co-investment, and heavy losses. We began by running a current-state assessment and estimated the national funding gap. Then we mapped value chains by sub-sector and designed a full suite of credit, equity, and grant products, with a go-to-market plan to bring in outside investors. Next, we set strategy by business line, defined clear objectives and KPIs, and built an annual disbursement and capital-sourcing plan with asset allocation by product, sub-sector, and region. Finally, we set up the delivery engine—governance, review cadences, and owner accountabilities—and activated early deals to prove the model. 

      Results:

      • 2.3% cultural sector contribution to GDP
      • 2x revenue uplift over previous year
      • 35+ new credit and investment transactions made in the film, fashion, and culinary industries

      * We take our clients' confidentiality seriously. While we've changed their names, the results are real. 

      Shaping a Future-Ready Education Strategy

      GovMinistry*, the national authority for training and education, set out to deliver the country’s 2030 vision. We built a data-backed view through benchmarking and fieldwork, then designed a target governance model with a clear transition. With stakeholders, we set the mandate, vision, and decision rights, and turned goals into sub-sector strategies and an investable portfolio with budgets tied to national planning. To ensure delivery, we set up the team and routines—PMO, KPIs, risk/change, and communications—plus funding and performance mechanisms. We sequenced quick wins and longer reforms and activated cross-agency collaboration. The result: a future-ready sector, stronger job pathways, and modern governance that lifts outcomes.

      Results:

      • Empowered the education sector to serve as a key enabler of the country’s blueprint to diversify the economy, empower citizens, and create a vibrant environment for both local and international investors
      • Shaped the country’s citizens into global citizens by improving their skills and employment opportunities
      • Established a new governance model for the education and training sector, using close collaboration among multiple entities to enhance learning outcomes

      * We take our clients' confidentiality seriously. While we've changed their names, the results are real.

      Our Team

      Headshot of Samer Bohsali

      Samer Bohsali Partner Middle East

      Headshot of Nigel Cornish

      Nigel Cornish Partner London

      Headshot of Christian Azoury

      Christian Azoury Partner Middle East

      Headshot of Jürg Kronenberg

      Jürg Kronenberg Partner Middle East

      Headshot of Sami Abdul Rahman

      Sami Abdul Rahman Partner Middle East

      Headshot of Anne-Laure Malauzat

      Anne-Laure Malauzat Partner Middle East

      Headshot of Subash Viroomal

      Subash Viroomal Partner London

      Headshot of Serge Eid

      Serge Eid Partner Middle East

      See more

      Related Offerings

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      Strategia

      Siete l’argomento di discussione dei vostri concorrenti? La vostra strategia considera come allocare le risorse? I singoli dipendenti sono in grado di articolare la strategia e dispongono degli strumenti necessari a realizzarla? Per Bain la strategia è molto più di un progetto. Sin dal 1973, aiutiamo le aziende a mettere in atto le loro strategie.

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      Organizzazione

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      Alcune organizzazioni funzionano bene, meglio di altre. Raggiungono gli obiettivi definiti grazie al coinvolgimento di dipendenti dotati degli strumenti e della motivazione necessari a svolgere il lavoro con successo. Tuttavia, solo il 20% delle aziende raggiunge questo obiettivo. Vi possiamo aiutare a migliorare i vostri risultati e a diventare un posto di lavoro migliore, assicurando che il vostro intero sistema organizzativo sia coerente con la strategia.

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      Big Data e advanced analytics producono notevoli vantaggi competitivi, tuttavia solo il 4% delle aziende governa realmente la necessaria alchimia di persone, strumenti, dati e obiettivi strategici per ottenere i benefici. L’esperienza strategica e le competenze analitiche di Bain aiutano a creare le capacità necessarie non solo per sfruttare i dati, ma anche per trasformarli in valore.

      Leggi di più

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      Bain Lean Six Sigma

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      Focus on the highest value activities, overcome obstacles, organize efficiently, and bank wins early and often.

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      Minimize risk, maximize value, and leave separated businesses better than when they started.

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      Artificial Intelligence Consulting

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      It’s time to build your business for an AI world. We help you discover AI’s potential at the intersection of strategy and technology, and embed AI in all you do. Let’s turn AI’s promise into performance.

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