As the Covid-19 pandemic disrupts business processes, automation is on the rise. Bain Partners Hugh MacArthur, Michael Heric and Mark Dearnley explain how companies are using RPA, AI, process mining, workflow and other automation techniques to weather the downturn and position themselves for recovery.
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The global Covid-19 pandemic has extracted a terrible human toll and spurred sweeping changes in the world economy. Across industries, executives have begun reassessing their strategies and repositioning their companies to thrive now and in the world beyond coronavirus.