Skip to Content
  • Uffici

    Uffici

    Nord e Sud America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europa, Medio Oriente e Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Asia e Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Guarda tutti gli uffici
  • Alumni
  • Media Center
  • Iscriviti
  • Contattaci
  • Italy | Italiano

    Seleziona il tuo Paese e la tua lingua

    Global
    • Global (English)
    Nord e Sud America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europa, Medio Oriente e Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia e Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Contrassegna il contenuto che ti interessa e verrà salvato qui. Potrai leggerlo o condividerlo in seguito.

    Explore Bain Insights
  • Settori
    Menu principale

    Settori

    • Aerospazio e Difesa
    • Agribusiness
    • Chimica
    • Infrastrutture e Costruzioni
    • Beni di Largo Consumo
    • Servizi Finanziari
    • Sanità
    • Macchinari Industriali
    • Media & Intrattenimento
    • Industria Metallurgica
    • Industria Mineraria
    • Petrolio e Gas
    • Industria Cartaria e Packaging
    • Private Equity
    • Settore Sociale & Pubblico
    • Retail
    • Tecnologia
    • Telecomunicazioni
    • Compagnie Aeree & Trasporti
    • Viaggi e Svago
    • Utility e Rinnovabili
  • Servizi di Consulenza
    Menu principale

    Servizi di Consulenza

    • Customer Experience
    • ESG
    • Innovation
    • M&A and Divestitures
    • Operation
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategia
    • IA, Approfondimenti e Soluzioni
    • Tecnologia
    • Trasformazione
  • Digital
  • Tematiche
  • Informazioni su Bain
    Menu principale

    Informazioni su Bain

    • Che Cosa Facciamo
    • Quello in Cui Crediamo
    • Le Nostre Persone e la Leadership
    • Risultati
    • Premi e Riconoscimenti
    • Organizzazioni Globali
    Further: Our global responsibility
    • Diversità e Inclusione
    • Social Impact
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Careers
    Menu principale

    Careers

    • Work with Us
      Careers
      Work with Us
      • Find Your Place
      • Our Work Areas
      • Integrated Teams
      • Students
      • Internships & Programs
      • Recruiting Events
    • Life at Bain
      Careers
      Life at Bain
      • Blog: Inside Bain
      • Career Stories
      • Our People
      • Where We Work
      • Supporting Your Growth
      • Affinity Groups
      • Benefits
    • Impact Stories
    • Hiring Process
      Careers
      Hiring Process
      • What to Expect
      • Interviewing
    FIND JOBS
  • Uffici
    Menu principale

    Uffici

    • Nord e Sud America
      Uffici
      Nord e Sud America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europa, Medio Oriente e Africa
      Uffici
      Europa, Medio Oriente e Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Asia e Australia
      Uffici
      Asia e Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Guarda tutti gli uffici
  • Alumni
  • Media Center
  • Iscriviti
  • Contattaci
  • Italy | Italiano
    Menu principale

    Seleziona il tuo Paese e la tua lingua

    • Global
      Seleziona il tuo Paese e la tua lingua
      Global
      • Global (English)
    • Nord e Sud America
      Seleziona il tuo Paese e la tua lingua
      Nord e Sud America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europa, Medio Oriente e Africa
      Seleziona il tuo Paese e la tua lingua
      Europa, Medio Oriente e Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia e Australia
      Seleziona il tuo Paese e la tua lingua
      Asia e Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Menu principale
    Saved items (0)

    You have no saved items.

    Contrassegna il contenuto che ti interessa e verrà salvato qui. Potrai leggerlo o condividerlo in seguito.

    Explore Bain Insights
  • Settori
    • Settori

      • Aerospazio e Difesa
      • Agribusiness
      • Chimica
      • Infrastrutture e Costruzioni
      • Beni di Largo Consumo
      • Servizi Finanziari
      • Sanità
      • Macchinari Industriali
      • Media & Intrattenimento
      • Industria Metallurgica
      • Industria Mineraria
      • Petrolio e Gas
      • Industria Cartaria e Packaging
      • Private Equity
      • Settore Sociale & Pubblico
      • Retail
      • Tecnologia
      • Telecomunicazioni
      • Compagnie Aeree & Trasporti
      • Viaggi e Svago
      • Utility e Rinnovabili
  • Servizi di Consulenza
    • Servizi di Consulenza

      • Customer Experience
      • ESG
      • Innovation
      • M&A and Divestitures
      • Operation
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategia
      • IA, Approfondimenti e Soluzioni
      • Tecnologia
      • Trasformazione
  • Digital
  • Tematiche
  • Informazioni su Bain
    • Informazioni su Bain

      • Che Cosa Facciamo
      • Quello in Cui Crediamo
      • Le Nostre Persone e la Leadership
      • Risultati
      • Premi e Riconoscimenti
      • Organizzazioni Globali
      Further: Our global responsibility
      • Diversità e Inclusione
      • Social Impact
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    Ricerche più popolari
    • Agile
    • Digitale
    • Strategia
    La tue ricerche precedenti
      Pagine visitate

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Mint

      The approaching battle for Asian bank deposits

      The approaching battle for Asian bank deposits

      Asia is home to a conservative population that holds over 60 percent of its wealth in bank deposits.

      Di David Mountain and Sameer Chishty

      • Tempo di lettura min.

      Article

      The approaching battle for Asian bank deposits
      en

      If you have to be a banker during the global financial crisis, the best place to be is Asia.

      The region is home to a thrifty and conservative population that already holds 60-80% of its wealth in bank deposits. In Asia, bankers can expect even more deposits as investors flee equity markets in the continuing credit crisis, attracted by higher returns and the prospect of less risk.

      In India and elsewhere in Asia, investors are shifting their money not only out of stocks and bonds but also from multinational banks—in the belief that local and state-owned banks are sounder.

      Several state-owned Indian banks have already seen a surge in deposits. For example, State Bank of India, the country's largest bank, saw deposits grow 28% in the July-September quarter over the same period in 2007. New deposits are reported to have soared 68%.

      At Punjab National Bank, deposits for the same quarter rose 24% and new deposits swelled a reported 80% over the same period in 2007. Non-resident Indians are helping to fuel this movement; they deposited $513 million (Rs2,426.5 crore) into India's banks this September, the highest amount in nearlytwo years.

      While this deposit surge may seem like a sudden abundance of riches, it won't be evenly distributed. Nor will it be cheap. What's shaping up is a fierce battle among Asia's banks to win these swelling deposits and still make adequate returns.

      In a surprising twist with enormous implications, today's situation is just the opposite of what many regional financial institutions faced a decade ago, when the Asian financial crisis devastated local banks. Years of market reforms and new management disciplines have paved the way for the reverse flight to quality.

      Taking advantage of this huge opportunity, however, will require some new ways of winning customers' loyalty. Asia's bankers have grown overly reliant on wealth management services and consumer lending—Indian banks have particularly depended on consumer lending—to fuel revenue and earnings growth.

      But with skittish customers bailing out of investment products, credit cards and loans, the best option forreinvigorating their business lies in the region's unglamorous but deep pools of retail deposits.

      The impending battle to win deposits from rivals will be a zero-sum game with a huge prize for the winners. Throughout Asia, we estimate that the winning banks can expect to increase their deposit revenues by between 20% and 35% in 12 months. In India, we expect the figure may go up as much as 50%.

      With their extensive branch networks, Asian banks enjoy a big edge over many of their multinational rivals. But the passive approach by Asia's banks to collecting deposits from customers already heavily inclined to save means their business muscles in this area are weak. Accustomed to earning higher returns during the market upswing, bank customers will be unwilling to settle for the low yields currently paid on conventional accounts.

      The intensifying competition for deposits risks driving down returns as banks, unaccustomed to playing aggressively, succumb to the pressure to overpay to hold on to sceptical account holders and attract new ones.

      With customers looking to move their assets to banks that offer them the best combination of value, convenience and returns, depositors should be willing to pay some kind of premium. But innovation is one area where Indian banks have badly trailed those in other countries.

      Basic products that have worked in other markets—low-balance transaction accounts, hybrid interest-bearing checking accounts, flexible savings accounts that combine cheque-writing privileges with higher-yield term-deposit features, and no-frills high-rate savings instruments—are largely unknown in India and Asia.

      Another battleground in the coming war for deposits will be new prices offered on different kinds of accounts. To avoid overpaying for their depositors, leaders will have to price products and set rates dynamically.

      That entails regularly reviewing each pricing element, based on how different depositor segments react to changing yields and account fees. Lenders will also have to constantly fine-tune their pricing strategies in response to competitors' moves.

      Some manoeuvres in this war will take place out of sight. For example, successful banks will begin to reward employees who bring in new deposits and cross-sell deposit products to existing credit card and investmentaccount holders.

      To increase customer awareness of deposit products, customers will see the promotional and merchandising campaigns wherever they come in contact with the bank—from branch windows and service counters to ATM receipts and on statement envelopes.

      Alert banks will time such promotions to when customers' deposits mature or following sales of real estate or other investments. They will also need to match these occasions with attractive offers that help land new deposits or keep funds in the bank.

      The new focus on attracting depositors will have implications for the management and organization of Asian banks as well. As banks come to recognize profitable deposit growth as a lucrative new franchise, they will begin to valuedeposit management as acareer path to senior executive positions.

      Most Asian banks' deposit operations have been starved for professional talent and resources. Look for them to start recruiting top talent to staff product management, provide marketing and sales support and develop high-powered analytical capabilities to sustain a competitive edge.

      The Asian banks that win the coming battle for deposits will not only become the place where most of the world's money is kept, they will be well positioned to grow into a larger role among global financial institutions. At the least, they will secure their positions in a region that for the time being has the world's strongest long-term economic fundamentals.

      David Mountain and Sameer Chishty are partners with consultancy firm Bain & Co., based in New Delhi and Hong Kong, respectively. Both are members of the firm's Asian financial services practice.

      Industry collegate
      • Servizi Finanziari
      Servizi Finanziari
      Beyond Payments, the Real Prize in SME Commerce Is Ecosystem Control

      Choices on integration are reshaping how European commerce platforms and payments providers will thrive.

      Leggi di più
      Servizi Finanziari
      Six Threats Demand a New Playbook for Banks in Wealth and Asset Management

      AI, direct-to-consumer models, and the return of local priorities are redrawing industry lines.

      Leggi di più
      Servizi Finanziari
      Stay Relevant, Spark Energy: Pedro Arnt, CEO dLocal

      How can a hyperscaler grow at lightning speed without losing its soul? 

      Leggi di più
      Servizi Finanziari
      Rethinking Transformation: Lawrence Lam on Leading Change at Prudential

      Frankie Leung speaks with Lawrence Lam, CEO of Prudential Hong Kong, about organizational transformation and sustaining change through a people-led approach.

      Leggi di più
      Servizi Finanziari
      Banking M&A

      As conditions shift, leading banks are fusing scale with scope to create future-ready organizations.

      Leggi di più
      First published in dicembre 2008
      Tags
      • Servizi Finanziari

      Come abbiamo aiutato i nostri clienti

      Sostenibilità e Corporate Responsibility Voluntary Carbon Markets: A Bank Moves Early to Seize the Opportunity

      Leggi un caso di studio

      Lean Six Sigma solves a commercial bank's growth problem

      Leggi un caso di studio

      Bridging the Gap Between Business and Technology

      Leggi un caso di studio

      Vuoi continuare la conversazione?

      Aiutiamo i leader globali e le loro aziende ad affrontare problemi e a cogliere le opportunità. Sosteniamo cambiamenti e otteniamo risultati duraturi.

      Bain Insights. Le nostre idee e punti di vista sulle tematiche che le aziende globali affrontano ogni giorno, arrivano nella tua email tutti i mesi.

      *Ho letto l'Informativa sulla Privacy e accetto i termini e le condizioni.

      Si prega di leggere e accettare l’Informativa sulla Privacy
      Bain & Company
      Contattaci Sustainability Accessibility Condizioni d’uso Privacy Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contatta Bain

      Come posso aiutarti?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Guarda tutti gli uffici