Skip to Content
  • Uffici

    Uffici

    Nord e Sud America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europa, Medio Oriente e Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Doha
    • Dubai
    • Dusseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • Munich
    • Oslo
    • Paris
    • Riyadh
    • Rome
    • Stockholm
    • Vienna
    • Warsaw
    • Zurich
    Asia e Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Guarda tutti gli uffici
  • Alumni
  • Media Center
  • Iscriviti
  • Contattaci
  • Italy | Italiano

    Seleziona il tuo Paese e la tua lingua

    Global
    • Global (English)
    Nord e Sud America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europa, Medio Oriente e Africa
    • France (Français)
    • DACH Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia e Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Contrassegna il contenuto che ti interessa e verrà salvato qui. Potrai leggerlo o condividerlo in seguito.

    Explore Bain Insights
  • Settori
    Menu principale

    Settori

    • Aerospazio e Difesa
    • Agribusiness
    • Chimica
    • Infrastrutture e Costruzioni
    • Beni di Largo Consumo
    • Servizi Finanziari
    • Sanità
    • Macchinari Industriali
    • Media & Intrattenimento
    • Industria Metallurgica
    • Industria Mineraria
    • Petrolio e Gas
    • Industria Cartaria e Packaging
    • Private Equity
    • Settore Sociale & Pubblico
    • Retail
    • Tecnologia
    • Telecomunicazioni
    • Compagnie Aeree & Trasporti
    • Viaggi e Svago
    • Utility e Rinnovabili
  • Servizi di Consulenza
    Menu principale

    Servizi di Consulenza

    • Customer Experience
    • ESG
    • Innovation
    • M&A and Divestitures
    • Operation
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategia
    • IA, Approfondimenti e Soluzioni
    • Tecnologia
    • Trasformazione
  • Digital
  • Tematiche
  • Informazioni su Bain
    Menu principale

    Informazioni su Bain

    • Che Cosa Facciamo
    • Quello in Cui Crediamo
    • Le Nostre Persone e la Leadership
    • Risultati
    • Premi e Riconoscimenti
    • Organizzazioni Globali
    Further: Our global responsibility
    • Diversità e Inclusione
    • Social Impact
    • Sustainability
    • World Economic Forum
    Learn more about Further
  • Careers
    Menu principale

    Careers

    • Work with Us
      Careers
      Work with Us
      • Find Your Place
      • Our Work Areas
      • Integrated Teams
      • Students
      • Internships & Programs
      • Recruiting Events
    • Life at Bain
      Careers
      Life at Bain
      • Blog: Inside Bain
      • Career Stories
      • Our People
      • Where We Work
      • Supporting Your Growth
      • Affinity Groups
      • Benefits
    • Impact Stories
    • Hiring Process
      Careers
      Hiring Process
      • What to Expect
      • Interviewing
    FIND JOBS
  • Uffici
    Menu principale

    Uffici

    • Nord e Sud America
      Uffici
      Nord e Sud America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europa, Medio Oriente e Africa
      Uffici
      Europa, Medio Oriente e Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Doha
      • Dubai
      • Dusseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • Munich
      • Oslo
      • Paris
      • Riyadh
      • Rome
      • Stockholm
      • Vienna
      • Warsaw
      • Zurich
    • Asia e Australia
      Uffici
      Asia e Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Guarda tutti gli uffici
  • Alumni
  • Media Center
  • Iscriviti
  • Contattaci
  • Italy | Italiano
    Menu principale

    Seleziona il tuo Paese e la tua lingua

    • Global
      Seleziona il tuo Paese e la tua lingua
      Global
      • Global (English)
    • Nord e Sud America
      Seleziona il tuo Paese e la tua lingua
      Nord e Sud America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europa, Medio Oriente e Africa
      Seleziona il tuo Paese e la tua lingua
      Europa, Medio Oriente e Africa
      • France (Français)
      • DACH Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia e Australia
      Seleziona il tuo Paese e la tua lingua
      Asia e Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Menu principale
    Saved items (0)

    You have no saved items.

    Contrassegna il contenuto che ti interessa e verrà salvato qui. Potrai leggerlo o condividerlo in seguito.

    Explore Bain Insights
  • Settori
    • Settori

      • Aerospazio e Difesa
      • Agribusiness
      • Chimica
      • Infrastrutture e Costruzioni
      • Beni di Largo Consumo
      • Servizi Finanziari
      • Sanità
      • Macchinari Industriali
      • Media & Intrattenimento
      • Industria Metallurgica
      • Industria Mineraria
      • Petrolio e Gas
      • Industria Cartaria e Packaging
      • Private Equity
      • Settore Sociale & Pubblico
      • Retail
      • Tecnologia
      • Telecomunicazioni
      • Compagnie Aeree & Trasporti
      • Viaggi e Svago
      • Utility e Rinnovabili
  • Servizi di Consulenza
    • Servizi di Consulenza

      • Customer Experience
      • ESG
      • Innovation
      • M&A and Divestitures
      • Operation
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategia
      • IA, Approfondimenti e Soluzioni
      • Tecnologia
      • Trasformazione
  • Digital
  • Tematiche
  • Informazioni su Bain
    • Informazioni su Bain

      • Che Cosa Facciamo
      • Quello in Cui Crediamo
      • Le Nostre Persone e la Leadership
      • Risultati
      • Premi e Riconoscimenti
      • Organizzazioni Globali
      Further: Our global responsibility
      • Diversità e Inclusione
      • Social Impact
      • Sustainability
      • World Economic Forum
      Learn more about Further
  • Careers
    Ricerche più popolari
    • Agile
    • Digitale
    • Strategia
    La tue ricerche precedenti
      Pagine visitate

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      Forbes.com

      Lights Out

      Lights Out

      Five questions can help CEOs future-proof their companies—and knock out their competitors' lights.

      Di James Allen

      • Tempo di lettura min.

      Article

      Lights Out
      en

      This article originally appeared on Forbes.com.

      If you're a CEO trying to figure out where the next killer technology will emerge to upend your business model and how to respond, here's a small comfort: Your problem isn't new.

      Consider Thomas Edison. His goal in perfecting the electric bulb wasn't to bring light where there was darkness, it was to disrupt an established industry that gas lighting companies had controlled for more than 50 years. He carefully studied the cost of gas lighting to ensure that his safer, cleaner technology could match or beat the gas utilities' price. Ultimately, the electric light bulb did force every gas company out of the lighting business—but not before Edison's own direct current (DC) technology was supplanted by superior alternating current (AC) technology. Even the most inventive capitalist can be swept aside by insurgents offering a better proposition.

      One of the most challenging roles for CEOs is figuring out how to respond to emerging threats. Edison fought the future vigorously. He eventually ceded control of his company and watched resentfully from the sidelines as it merged its way into the AC business to ensure survival. Yet many of the gas companies he attacked live on today because they realized their core strength wasn't lighting but gas distribution, which to this day turns out to be one of the best options for heating and cooking.

      In our research at Bain & Company, we have found that a key characteristic of outperforming companies is that they maintain or regain their insurgency, their sense of being at war with the industry on behalf of underserved customers. Those with an insurgent mindset are future makers: They have faith they can capitalize on disruption and innovation.

      Too many incumbent companies, by contrast, become future takers with the tacit permission of their CEOs. They either view the future passively, which means they have no power to shape it, or they view it defensively, which means they must fight or delay it. They benefit enormously from the current industry rules, profit pools, pricing structures and value chain, and so they seek to protect current profits even when prices are falling for their core offerings. Meanwhile, insurgent competitors bombard customers with superior offers.

      The modern examples of Edison's gas and AC/DC fights are familiar: Kodak vs. digital cameras, the music recording industry vs. digital music, brick-and-mortar booksellers vs. Amazon, taxi companies and hotel chains vs. Uber and Airbnb. Smaller fights against the future take place in companies every day, and can have just as big an effect over time: Telecommunications and energy companies keep their customers locked into long-term contracts significantly above current market pricing; packaging companies resist efforts to be more environmentally friendly in order to reap a few more years of better margins.

      Getting bigger does not automatically turn a company into a future taker. On the contrary, increased size can create an advantage for innovation and response to disruption. Larger companies have more resources and a larger customer base from which to learn.

      Yet absent intervention by the CEO, incumbent companies do tend to fight the future. They refuse to respond to a price war, they ignore innovations from competitors, or they shrug off new legislation.

      Incumbents must make decisions every day about whether or not to respond to the latest widget or development in the marketplace. To some extent, that's fine. You can’t run a business if you change your propositions monthly or panic with each piece of proposed legislation. But if more than 20% of your time and your senior team's time is spent fighting the future, you're in trouble. You will lose the loyalty of customers, employees and business partners, and you open the door to insurgents. Here's a simple set of future-proofing questions to ask yourself:

      • Are we doing the right thing for our most important customers? One acid test: If employees discover that competitors are offering better propositions to our customers, do they have the power to respond aggressively?
      • Are we the cost leader? If not, why not?
      • Are we gaining share in growth channels? Customers are deciding where and how to buy. They are moving to the channel that fits their needs. Too often, I see incumbents proudly talking about their leadership of a losing channel.
      • Do we act fast? The obvious advantage incumbents have is their relative scale, but we don't talk enough about relative speed—that is, their ability to respond quickly and with agility.
      • Are we still the best place to work for the talent that matters most to our customers? Do we still get the pick of the best engineers and sales people, or are they exiting to more exciting insurgents?

      The 20% rule of thumb suggests that you could probably survive with a "no" answer to one of these questions. Equally, you should be able to respond "yes" to the rest. And if you’re a future maker, an attractive competitive target might be a company that does not pass this test. You just might be able to knock out their lights.

      James Allen is a partner in Bain & Company's London office and a co-head of the firm's global Strategy practice. He is a co-author of a number of bestselling books including Profit from the Core and The Founder’s Mentality: How to Overcome the Predictable Crises of Growth (Harvard Business Review Press, June 2016).

      Autori
      • Headshot of James Allen
        James Allen
        Advisory Partner, London
      Contattaci
      Servizi di consulenza collegati
      • Business Strategy
      • Strategia
      Strategia
      Barriers and Pathways to Sustainable Growth: Harnessing the Power of the Founder's Mentality

      Some companies have been able to anticipate and address the internal obstacles to growth.

      Leggi di più
      Organizzazione
      Restoring a Founder's Mentality® Culture

      Companies can get back to the beliefs, values and mindsets that made them successful in the first place.

      Leggi di più
      Strategia
      Lean Strategy: Make Smarter Moves, Faster

      Bain's Michael Mankins and Thomas Sweet, former CFO of Dell Technologies, share how a lean strategy framework accelerates smarter decision-making and enhances performance.

      Leggi di più
      Strategia
      Tariff Response: What You Need to Know

      Bain's Karen Harris and Hernan Saenz discuss the lasting impact of tariffs, what leading companies are doing to adapt, and the strategic moves to make for success.

      Leggi di più
      Strategia
      Lean Strategy Making

      Standardizing your company’s approach can pay off. Here’s how.

      Leggi di più
      First published in gennaio 2018
      Tags
      • Business Strategy
      • Strategia

      Come abbiamo aiutato i nostri clienti

      Strategia A Bold New Strategy Restores a Bank to a Leadership Position

      Leggi un caso di studio

      Strategia A Steel Company Seeks to Regain Market Leadership

      Leggi un caso di studio

      Strategia A Conglomerate Charts a New Global Strategy

      Leggi un caso di studio

      Vuoi continuare la conversazione?

      Aiutiamo i leader globali e le loro aziende ad affrontare problemi e a cogliere le opportunità. Sosteniamo cambiamenti e otteniamo risultati duraturi.

      Bain Insights. Le nostre idee e punti di vista sulle tematiche che le aziende globali affrontano ogni giorno, arrivano nella tua email tutti i mesi.

      *Ho letto l'Informativa sulla Privacy e accetto i termini e le condizioni.

      Si prega di leggere e accettare l’Informativa sulla Privacy
      Bain & Company
      Contattaci Sustainability Accessibility Condizioni d’uso Privacy Cookie Policy Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Contatta Bain

      Come posso aiutarti?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Guarda tutti gli uffici