Karsten Fruechtl - Our team - Bain & Company

Bain uses cookies to improve functionality and performance of this site. More information can be found in our Privacy Policy. By continuing to browse this site, you consent to the use of cookies.

Karsten Fruechtl

Partner, Melbourne

About Karsten

Karsten Fruechtl is a partner in Bain & Company's Melbourne office. He is an expert in Bain's Telecommunications practice and a member of the firm's Performance Improvement and Customer Strategy & Marketing practices with particular expertise in Service Design & Operations.

He has more than 10 years of management consulting experience, serving clients primarily in the telecommunications, technology and media industries.

Karsten advises telecom companies on cost and customer transformations, service operations and network design. He also advises clients across a range of industries on customer advocacy and the Net Promoter System®.

He earned his MBA from the Kellogg School of Management at Northwestern University as well as diplomas from the University Of Mannheim, Germany and the ESSEC in Cergy-Pontoise, France.

Bain Partner Karsten Fruechtl discusses how applying simple and digital principles can help companies meet consumers' expectations in a digital world.

Recent Insights

Want to continue the conversation?

We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results.