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      Press release

      Digital product passports could double fashion products’ lifetime value – with consumers reaping the rewards

      Digital product passports could double fashion products’ lifetime value – with consumers reaping the rewards

      Bain & Company and eBay report urges brands to act fast, as new EU regulation unlocks next phase of value in resale, transparency and customer relationships

      • giugno 24, 2025
      • Tempo di lettura min.

      Press release

      Digital product passports could double fashion products’ lifetime value – with consumers reaping the rewards

      MILAN—June 25, 2025—The economics of fashion resale is set to be reshaped by upcoming EU regulation, with a potential doubling of lifetime product value, and up to 65% of the gains delivered to consumers, research from Bain & Company and eBay, reveals today. The findings point to a transformative opportunity for brands to redefine the value chain around transparency, trust, and circularity – far beyond the immediate goal of regulatory compliance.

      As Digital Product Passports (DPPs) become mandatory for textiles from 2026 under the EU’s Ecodesign Regulation, today’s report shows these are not just a regulatory tool but a commercial opportunity. For example, a fashion item sold for £500 today could generate an additional £500 in resale and services when supported by a DPP, by improving trust, traceability and ease of resale. While resale platforms, brands and verification services benefit too, consumers gain the most. 

      Many brands – around 90% of those surveyed by Bain – currently view DPPs primarily as a regulatory burden. But today’s research encourages companies to reframe DPPs as a strategic investment capable of generating ongoing revenue, driving sustainability, and strengthening consumer relationships.

      “DPPs are more than just checking a compliance box. They are a foundational shift in how value is created, captured, and sustained over a product’s lifetime,” said Aaron Cheris, partner in Bain & Company’s Retail and Customer Strategy & Marketing practices.  “Brands that act early can build a more direct, data-rich relationship with consumers, tapping into resale trends and personalizing services in powerful new ways.”

      DPPs are standardized digital records, accessible via QR codes, NFC, blockchain or similar technologies, and contain detailed information about a product’s materials, components, origin, environmental footprint, and lifecycle. Designed to support sustainability, circular economy initiatives, and greater transparency, DPPs enable consumers, businesses, and regulators to trace and assess products throughout their lifecycle.

      Regulation meets opportunity 

      Under the EU’s forthcoming Ecodesign for Sustainable Products Regulation (ESPR), nearly every physical product sold in the EU will require a DPP by 2030 – yet 90% of brands still see this as a compliance burden, rather than a growth lever. 

      The Bain and eBay report urges brands to shift perspective, urging that, rather than being ‘red tape’, DPPs should be regarded as revenue tools. DPPs will unlock lifetime value beyond the original point of sale, support circularity, and open direct channels to secondhand markets, the report finds.

      “Digital Product Passports are critical to powering the future of circularity in fashion,” said Alexis Hoopes, VP of Global Fashion at eBay. “As a global marketplace at the forefront of resale, we’re exploring how better product data can enable smarter buying, responsible selling, and a more trusted platform. Unlocking value for consumers is a critical part of the connected product evolution.”

      From transaction to lifecycle 

      The digital records within DPPs store verified product information on materials, origin, care instructions, ownership history, and environmental impact. These records enable brands to: 

      • Launch resale, trade-in and buyback schemes with confidence 
      • Offer tailored warranties, repairs and aftercare 
      • Track usage and extend product lifespans 
      • Report on ESG goals with greater transparency 

      Consumers drive the change

      The Bain/eBay report highlights that consumers will capture most of the DPP-driven value. By removing friction – no more lost receipts or clunky listings – DPPs will enable one-click resale and boost confidence. As second-hand markets expand, DPPs can act as a flywheel for growth – deepening trust, expanding participation, and making circular shopping second nature. 

      A call to move now

      With the 2026 deadline for ESPR nearing, the message from the report is clear: act early. The brands investing in DPP infrastructure today – engaging consumers and testing resale models – will be tomorrow’s leaders in sustainable, data-driven fashion. Those that wait risk falling behind as the resale economy scales. 

       

      Media contacts

      For questions, or to request an interview, please contact:

      Orsola Randi (Milan) – Email: orsola.randi@bain.com  

      Gary Duncan (London) – Email: gary.duncan@bain.com

      About Bain & Company

      Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future.

      Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. 

      About eBay

      eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects people and builds communities to create economic opportunity for all. Our technology empowers millions of buyers and sellers in more than 190 markets around the world, providing everyone the opportunity to grow and thrive. Founded in 1995 in San Jose, California, eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. In 2024, eBay enabled $75 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.

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