Claudia has advised multinational clients, mainly across luxury and fashion goods, for more than 24 years. She has extensively worked on issues relatied to corporate and business unit strategy, sales and marketing, product and service adjacencies, channel and omni-channel strategy, new product development, innovation, acquisitions and divestitures, performance improvement and organizational change.
Claudia is the lead author of Bain’s annual Luxury Goods Report, developed since 1999 in cooperation with Altagamma, one of the most cited sources of market information in the luxury industry.
Claudia is a globally recognized expert in the luxury sphere. In 2009, she was named one of the “Top 25 Consultants in the World” by Consulting Magazine and one of the “Top 100 Italian women leaders” by Forbes in 2019.
She is a frequent speaker and writer on luxury goods strategy and is extensively quoted in Italian and international media, including Il sole 24 ore, La Repubblica, Il Corriere della Sera, The Wall Street Journal, The Financial Times, The New York Times and The Economist.
- “From Surging Recovery to Elegant Advance: The Evolving Future of Luxury,” Report, dicembre 2021
- “Luxury Rebound: Taking Command of the E-commerce Marketplace,” Video, dicembre 2021
- “After Another Big Year, Online Luxury Sales Approach a Milestone,” Snap Chart, dicembre 2021
- “How Luxury Went Local in 2021,” Snap Chart, novembre 2021
- “Products Over Experiences: How Luxury Spending Adjusted to 2021’s Constraints,” Snap Chart, novembre 2021
In the News
- “Luxury market rebounds in 2021, set to return to historic growth trajectory,” Press release, novembre 2021
- “To Enjoy a Luxury Watch, You Don’t Really Need to Own It,” The New York Times, giugno 2021, Luxury
- “Hope for US boost pushes global luxury goods recovery,” Associated Press, maggio 2021
- “Turmoil Continues for the Artisans Behind Italian Fashion,” The New York Times, aprile 2021, Luxury
- “Covid-19 crisis pushes luxury to sharpest fall ever but catalyses industry’s ability to transform,” Press release, novembre 2020