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      Come possiamo aiutarti

      Commercial Operations

      In today’s markets, B2B teams need flawless execution. Whether you want to transform your go-to-market approach, enable your sales teams to hit this year’s number, or simply run tighter sales ops processes, we can show you how.

      Commercial Operations
      • Overview
      • What to Expect
      • Insights
      • Our Team

      It’s time to think beyond sales operations. In today’s world of multichannel selling and a rapidly evolving technology, you need what we call commercial operations—a set of capabilities with a broader, more strategic mandate. Proficiency in this area allows you to both plan the business with strategic intent and run the business with best-in-class processes, effective frontline support, and a well-curated technology stack. Done right, commercial operations is an engine for revenue growth. But rarely is it done right.

      We help every kind of B2B company achieve these gains. The first step is understanding which capabilities matter most for your organization and how mature they are today. Our Commercial Operations X-Ray assesses current performance using a combination of capability and KPI benchmarking. Our Tech Stack X-Ray looks specifically at your sales and marketing technology environment, with a focus on adoption and ROI, as well as “gaps and overlaps” among current applications. Armed with this in-depth understanding of your current state, we’ll partner with you to develop a clear business case for which capabilities to develop further, as well as a roadmap for how to sequence these improvements.

      From an organizational perspective, we'll also help you design the best operating model for commercial operations, helping you determine which capabilities are included in the CommOps function, where and how activities should be take place (performed by a centralized team or a localized team, for example), and what resourcing levels are right for each capability.

      Lastly, for your most important and urgent needs, we can work with you to build, operate, and transfer new capabilities into your existing commercial operations organization. In this case we’ll deploy an Agile, sprint-based approach that quickly produces results and generates buy-in from line executives and frontline reps alike.

      Leggi di più Leggi di meno

      What to Expect

      What to Expect

      Strategy and planning

      Design a perfect GTM strategy. Identify market opportunities at the account level. Design the ideal routes to market using direct, indirect, and digital channels. Run a data-driven sales planning process, set smart quotas, and design compelling incentive plans.

      Sales execution

      Run the sales engine efficiently and effectively. Deliver actionable insights to the front line. Enable disciplined pipeline management and accurate forecasting. Optimize the quote-to-cash process and pricing. Provide excellent customer success and postsale support.

      Talent and enablement

      Maximize sales productivity through talent, training, and enablement. Deploy integrated sales and marketing plays that accelerate revenue. Instill winning sales behaviors through continuous learning. Equip sellers with content and tools that help them succeed.

      Data, tech, and analytics

      Establish and maintain a best-in-class sales tech ecosystem. Build a robust environment for commercial data. Design the ideal “technology cockpits” for each frontline role. Apply advanced analytics and automation to sales.

      Insights

      Tecnologia
      Executive Survey: AI Moves from Pilots to Production
      As AI becomes a top priority, businesses are scaling faster, seeing more impact—and preparing for disruption.
      Brief
      Sanità
      Better Questions, Better Sales Calls
      Top reps dig deep even when the deal doesn’t close on the first contact.
      Snap Chart
      Servizi Finanziari
      New Life for Life Insurance: Revitalizing Industry Growth
      Aligning marketing and distribution can bridge the life insurance coverage gap and boost industry growth.
      Brief
      Macchinari Industriali
      Raise Your Confidence in Price Guidance for the Sales Team
      Guidance more rooted in data than gut can improve win rates and revenue.
      Infographic
      See More

      Featured Team Members

      Headshot of Kevin Callaghan

      Kevin Callaghan Partner Denver

      Headshot of Chris Dent

      Chris Dent Partner Denver

      Headshot of Mackenzie Bushy

      Mackenzie Bushy Partner Austin

      Headshot of Greg Callahan

      Greg Callahan Partner Boston

      Headshot of Randy Huey

      Randy Huey Partner Austin

      Headshot of Jens Friis Hjortegaard

      Jens Friis Hjortegaard Partner Copenhagen

      Headshot of Andrey Voytenko

      Andrey Voytenko Expert Associate Partner San Francisco

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