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      CMO Insights

      As they chart a path toward growth, CMOs face a daunting list of complexities: Generative and agentic AI, the impact of social commerce and influencers, and rapidly evolving consumer preferences and priorities are just some of the many factors transforming marketing today. We can help you separate the signal from the noise and achieve breakthrough impact.

      Marketing leaders drive 4x ROI on marketing spend

      Marketing leaders drive 4x ROI on marketing spend

      As marketing becomes more complex, we see a sizable performance gap between companies that have mastered marketing and those that haven’t. Leaders are achieving median revenue growth that''s 6 times higher while spending only 1.5 times as much on marketing. Laggards lack visibility into what’s required.

      What Sets Marketing Leaders Apart? The 4 Cs

      What Sets Marketing Leaders Apart? The 4 Cs

      Achieve 4x ROI on marketing spend by excelling in four domains:

       

      Consumer Obsession

      • Use predictive analytics to anticipate consumer needs and behaviors
      • Deepen that understanding with enriched first-party data
      • Deploy cutting-edge martech platforms and measurement
      More on martech

      Continuous Experimentation

      • Test relentlessly to explore new frontiers in consumer engagement
      • Assess new creative formats, channels, and audiences
      • Invest as needed to scale successful initiatives
      More on experimentation


      Command Attention

      • Recognize the synergy between brand and performance marketing 
      • Take ownership of the creative process 
      • Prepare for emerging trends like agentic search 
      More on agentic search

      Comprehensive AI Transformation

      • Think beyond content generation
      • Leverage AI to redesign workflows and redefine agency relationships
      • Restructure organizational processes to maximize the impact of AI 
      More on AI transformation

      Resources for CMOs

      Resources for CMOs

      Role Support

      Create your personal development plan, from ascending to CMO to thriving in the position to finishing strong.

      Meet our advisors below

      Stories

      Tune in to some fascinating conversations with CMOs at Cannes about what it takes to lead in a world that won’t sit still. 

      Listen in

      Perspectives on AI

      Glean sharp insights from CMOs who are leading the way on the AI-powered reinvention of modern marketing.

      Read the insights below

      Expert Community

      FRWD, our exclusive network of 200+ digital marketing experts, partners with you and your agencies to succeed.

      Meet the team

      AI Transformation in Marketing

      CMO Insights
      No Place to Hide: AI Demands Excellence in All Aspects of Marketing
      Top performers don’t just use generative AI, they create deep consumer insights and embrace robust data and technology to grow six times faster than peers.
      Snap Chart
      CMO Insights
      Marketing’s New Middleman: AI Agents
      From discovery to decision, large language models are starting to gatekeep the marketing funnel, so brand stewards must learn to speak their language.
      Brief
      Artificial Intelligence Insights
      Personalization: AI for Retail Marketing Magic
      Leading retailers are adopting AI-powered personalized marketing to better resonate with and win over shoppers.
      Brief
      Artificial Intelligence Insights
      Goodbye Clicks, Hello AI: Zero-Click Search Redefines Marketing
      As consumers rely more on AI-based search and summaries, how will brands adapt their strategies?
      Brief
      CMO Insights
      For Marketers, Generative AI Moves from Novelty to Necessity
      Companies that scale up their initiatives will gain an edge by delivering consistent value and better engaging customers.
      Brief
      Artificial Intelligence Insights
      What Should Retailers Do About AI Shoppers?
      Agent-to-agent commerce is here, and the brands that shape it early can determine the future of shopping.
      HBR.org
      CIO Insights
      AI Won’t Just Cut Costs, It Will Reinvent the Customer Experience
      Beyond efficiency, AI helps create a more personalized experience that delivers a triple play of customer loyalty, employee engagement, and revenue growth.
      Brief
      View more CMO insights

      Our Technology Ecosystem Supporting CMOs

      Our Technology Ecosystem Supporting CMOs

      Our ecosystem connects cutting-edge solutions with Bain’s strategic expertise to elevate how CMOs compete and win. Together, we enable leaders to drive transformation with precision and impact.

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      Rob Markey Advisory Partner Boston

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      Darci Darnell Partner Chicago

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      Richard Hatherall Advisory Partner Sydney

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      Andreas Dullweber Partner Munich

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