Manager, Tech Solutions - Portfolio & Communications

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU'LL WORK WITH

The Technology Solutions Group (TSG) team considers the full spectrum of people, tech, and process to help others at Bain achieve their goals. We aim to understand our partners in the business so well that our proposed architectures, apps, and automations really do improve their work lives. If you're the sort of person who embraces change, who has an entrepreneurial spirit, and who friends and family still call for tech advice, this might be a great team for you. 

WHERE YOU'LL FIT WITHIN THE TEAM 

The Portfolio & Communications Manager at Bain & Company plays a pivotal role in driving strategic portfolio management and high-impact communication initiatives for TSG. This role captures and analyzes portfolio data to support data-driven decision-making, coordinates annual strategic processes, and facilitates quarterly reviews to optimize resources, dependencies, and tradeoffs across teams. Additionally, the manager partners with leadership to design and execute communication strategies, delivering high-quality content, refining approaches based on metrics and feedback, and enabling scalable solutions through tools and templates. This position is also responsible for the day to day management, professional development, and coaching of their direct reports.

WHAT YOU'LL DO  

• Portfolio management
  • Capture and provide portfolio information (including OKRs, timelines, etc) in a way that facilitates data-driven decision making to meet the needs of TSG leadership
  • Partner with business operations team on orchestration of annual processes, including TSG strategic roadmaps and business cases
  • Drive quarterly reviews of overall portfolio to identify dependencies, impacted personas, resources, and sequencing & tradeoff conversations
  • Partner across pillars, programs, and enablers to ensure teams have the portfolio visibility they need to make decisions that allow them to manage team-level demand efficiently
  • Create materials for leadership to update advisory bodies against established goals by combining existing information with leadership insight
  • Contribute to the right leadership forums to weigh tradeoffs and drive decision making among CIO & TSG Leadership
  • Design materials to share key efforts with broader TSG audience, setting them up to become ambassadors for TSG
  • Develops, maintains, and demonstrates domain knowledge including both internal (Bain) and external (market) trends

• Communications center of excellence
  • Partner with leadership to develop and execute communication strategies for high-visibility moments, aligning with Bain's goals and optimizing value across various audiences, channels, and business processes.
  • Deliver high-quality, impactful content through multiple mediums, while innovating and testing new methods informed by Bain-wide trends and feedback.
  • Analyze communication metrics and sentiment to refine strategies, enhance engagement, and ensure continuous improvement.
  • Enable scalable communication by creating self-service tools, templates, and training resources for the broader Tech Solutions community.

• Team Management and Development 
  • Provide day-to-day oversight of 1-3 direct report(s), offering guidance and direction where necessary, assisting in issue resolution, balancing competing interests, and escalating significant concerns as appropriate
  • Contribute to the professional development of the team, including identifying opportunities, reviewing skill plans, suggesting trainings, and writing/ delivering consensus reviews

• Other duties as assigned 

ABOUT YOU 

• Ability to influence cross-functional teams ranging in seniority and create a consensus between stakeholders
• Strong written and verbal communication, especially simplifying technical concepts and lengthy emails to clear, crisp, and memorable communication
• Exceptional proofreading/editing skills and overall attention to detail
• Demonstrates a leadership mindset and has a positive influence on culture and morale across broader function
• Critical Thinking: Operates well with ambiguity; analyzes patterns comparing current and prior situations to create new solutions; Can take a problem and discussion and translate it into a pragmatic framework
• Proactive: Behave as self-starter and self-manager who see issues that need to be addressed and take action 

U.S. COMPENSATION INFORMATION

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below). 

Some local governments in the United States require a good-faith, reasonable salary range be included in job postings for open roles. For all other locations, the good-faith, reasonable annualized full-time salary range for this role is commensurate with competitive geographic market rates for this role and will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level

In Massachusetts, the good-faith, reasonable annualized full-time salary range for this role is between $124,000 - $149,500 placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level

• Annual discretionary performance bonus
• This role may also be eligible for other elements of discretionary compensation
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family. 

Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck

• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance
• Annual fitness reimbursements