Expert Senior Manager, Forward Deployed AI Engineer

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top-ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH
 You’ll join our engineering experts within the AI, Insights & Solutions team. This team is part of Bain’s digital capabilities practice, which includes experts in analytics, engineering, product management, and design. In this multidisciplinary environment, you'll leverage deep technical expertise and business acumen to help clients tackle their most transformative challenges. You’ll work with integrated teams alongside our general consultants and clients to develop data-driven strategies and innovative solutions. Together, we create human-centric solutions that harness the power of data and artificial intelligence to drive competitive advantage. Our collaborative and supportive environment fosters creativity and continuous learning, enabling us to consistently deliver exceptional results.

WHERE YOU’LL FIT WITHIN THE TEAM
 The Expert Senior Manager, Forward Deployed AI Engineer will architect, build, and scale next-generation generative AI systems and agentic solutions for Bain’s clients. As a leader in the practice, you will sit at the intersection of advanced engineering, applied AI research, product strategy, and responsible AI governance.  You will own the full lifecycle—from research and experimentation to production deployment and ongoing optimization—and guide teams across engineering, product, data science, ethics, and client stakeholders.

WHAT YOU’LL DO

• Design, build, and deploy end-to-end generative AI systems, including multi-agent workflows and production-grade AI applications.
• Architect multi-component pipelines, including:
  • Retrieval-Augmented Generation (RAG)
  • Fine-tuning and parameter-efficient tuning
  • Embedding generation and optimization
  • Hybrid retrieval strategies (vector, graph, keyword)
• Integrate reasoning, tool use, function calling, and orchestration across complex workflows
• Engineer advanced agentic systems, ensuring clear separation of concerns, robust memory architecture, and scalable tool ecosystems
• Lead everything from early-stage research, model experimentation, and evaluation design to production system deployment
• Oversee API development, microservices, CI/CD pipelines, observability, and cloud-native deployment
• Design for interoperability using emerging standards such as Model Context Protocol (MCP)
• Build scalable GenAIOps processes for automated testing, regression evaluation, latency monitoring, and continual improvement
• Balance performance, safety, responsible AI principles, and cost across system design:
  • Implement guardrails, fallbacks, red-teaming strategies, and human-in-the-loop (HITL) workflows
  • Partner with global ethics teams to ensure alignment with Bain’s Responsible AI standards
• Build automated evaluation suites integrating user signals, continual learning cycles, and ongoing model updates
• Design and implement evaluation frameworks covering:
  • Hallucination rate and factual consistency
  • Relevance and precision/recall
  • Latency, throughput, and system-level performance
  • Cost tracking and efficiency
• Partner closely with product, engineering, data science, ethics, and infrastructure teams to build robust, compliant AI systems
• Originate, scope, and sell AI engagements from shaping proposals, building client relationships, to driving commercial growth for the practice 
• Act as a thought partner to executives and clients on AI strategy, architecture decisions, emerging capabilities, and implementation roadmaps
• Mentor and upskill technical teams on best practices including RAG, agents, prompt engineering, and AI safety

ABOUT YOU

• Advanced prompt engineering, context engineering, and conversation design
• Strong expertise in evaluation design, experimentation frameworks, and data labeling strategies for LLM apps
• Designing for interoperability using emerging standards such as Model Context Protocol (MCP)
• Experience with common tools such as Claude Code, Codex, Cursor
• Deep experience with:
  • Advanced RAG architectures (vector, hybrid, graph-based retrieval)
  • Agentic architectures (multi-agent systems, tool selection, routing, memory, planning, reflection)
  • ReAct, RLAIF, and other HITL + feedback loops.
  • AI-Specific Tools & Frameworks - Orchestration frameworks, Vector and graph databases and Model + API ecosystems
  • Tools such as Claude Code, Codex, Cursor
• Strong background in system design, architecture, and production-grade deployment
• Deep familiarity with cost optimization and computational tradeoffs for LLM workloads
• Comfort operating in high-ambiguity environments with collaborative cross-functional teams
• Clear ability to lead, mentor, and inspire technical teams