Biografie Edy Expertise Finanzdienstleistungen Kundenstrategie und Marketing Recent Insights “How Indonesian Banks Are Making the Most of Moments That Matter ,” Snap Chart, 14. Februar 2022 “Creating Change on the Front Line: The Business Rewards of Stargazing ,” Artikel, 24. Juni 2020 “Putting a Lid on Customer Call Volume,” Jakarta Post,5. November 2015, Artikel “Can Indonesia’s banks go digital to fuel faster growth?,” Jakarta Post,15. September 2014, Artikel “Is the party over for national banks?,” Jakarta Post,27. Januar 2014, Artikel