“I am excited about this first version of the TM Forum Inclusion & Diversity Score and proud that Bain & Company is supporting the TM Forum in developing a robust, simple metric that sets us up for real, much-needed change in the industry. The score is simple on purpose and provides a pragmatic way to measure progress over time in your own company and benchmark against peers. To drive change, the identified pain points will tie directly to concrete, actionable interventions,” concludes Danielle Stekelenburg, Partner, Bain & Company.