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      Industry

      Healthcare Providers and Services

      Healthcare Providers and Services

      Transform healthcare with innovative, tailored solutions that drive growth, enhance patient outcomes, and ensure success in the digital era

      Our Impact

      10%
      revenue increase from digital customer journey redesign
      50%
      operating margin improvement
      1-2X
      above-market revenue growth

      Healthcare providers are wrestling with a host of issues, from increasing cost pressures and evolving consumer expectations to the move toward value-based care and enhanced healthcare delivery. To build and maintain a winning position you need a strategy tailored to your markets and segments, supported by a fit-for-purpose operating model, and exceptional clinical alignment.  We work with providers around the world to develop those and other capabilities so you can become nimble and efficient, and deliver on your mission as never before.

      Our healthcare provider consulting expertise is built on more than 200 client engagements with providers, payers, and service companies, including integrated health systems, academic medical centers, ambulatory care sites, and physician groups. We have helped our clients address a broad spectrum of challenges and opportunities, from M&A strategy and operational excellence to digital enablement and transformation, agile ways of working, and more.  With more than 150 senior experts, many with direct industry experience, we create seamless, global teams that deliver the truly integrated solutions today's providers require. 

      We are also leaders in healthcare financial-sponsor due diligence, having conducted more than 1,000 diligence projects for private equity clients.  Our depth with financial investors helps us support clients as they evaluate the most promising strategic actions and deal opportunities.

      Leggi di più Leggi di più

      AI in Healthcare Providers and Services

      We partner with healthcare providers and services to design AI solutions that improve patient outcomes while driving growth. We work to:

      • Reduce administrative tasks of frontline teams and prioritize higher-impact activities
      • Expand access to quality services
      • Deliver personalized user experiences
      • Accelerate breakthrough discoveries

      With expertise across healthcare delivery, spanning pharma and biotech, medtech, payers, providers, and services, we’re ready to help you lead the future of care.

      Learn how AI is powering new discoveries in healthcare

      Real Outcomes

      Discover how AI strategies and cross-functional teams are transforming patient experiences and redefining healthcare professional (HCP) value within pharma’s evolving commercial model.
      Pharma Commercialization in the Age of AI and Active Patients See how we’re helping global industry leaders win with AI

      How We Help

      We’ll guide your AI transformation, using data-driven insights and automation to enhance the quality of care, inform clinical decisions, and improve cost efficiency.
      Healthcare Providers and Services Explore our AI approach

      Our Client Results

      Sanità

      Taking Shared Services to a New Level at a Healthcare Company
      HospitalCo cuts its costs significantly while improving patient experiences

      Sanità

      Hospital turnaround stems doctor defections
      Bain developed a turnaround strategy for a hospital experiencing declining volumes that reversed the tide of physician departures and resulted in significant financial improvement.
      See more

      Global Healthcare Private Equity Report 2026

      Record highs, renewed momentum, ready for more

      Read more

      Our Healthcare Provider Consultants

      Headshot of Michael Brookshire

      Michael Brookshire Partner Dallas

      Headshot of Margaret Dries

      Margaret Dries Partner Chicago

      Headshot of Erin Ney, MD

      Erin Morrissette, MD Partner Boston

      Headshot of Jeremy Marlow

      Jeremy Marlow Partner London

      Headshot of Joshua Weisbrod

      Joshua Weisbrod Partner New York

      Headshot of Vikram Kapur

      Vikram Kapur Partner Singapore

      Headshot of Lucy d'Arville

      Lucy d'Arville Partner Sydney

      Headshot of Luiza Mattos

      Luiza Mattos Partner São Paulo

      See more

      Our Healthcare Provider Insights

      Sanità
      Patient Comfort with AI Is Rising Fast
      Patients have become significantly more comfortable with generative AI, especially with tools that support providers rather than fully automate care.
      Snap Chart
      Sanità
      AI Is Still Far from Becoming the Doctor Patients Prefer
      Even for low-acuity sick visits, patients prefer to see their physician in person.
      Snap Chart
      Sanità
      Overcoming Barriers in Primary Care Transformation
      Health system executives share their strategic priorities for transforming primary care—and what keeps them up at night.
      Snap Chart
      Sanità
      Is Your Health System Ready for AI at Scale?
      Five questions can help health system executives boost AI adoption in primary care and fuel organization-wide transformation.
      Snap Chart
      See more

      How We Can Help

      Strategia

      Strategia

      Siete l’argomento di discussione dei vostri concorrenti? La vostra strategia considera come allocare le risorse? I singoli dipendenti sono in grado di articolare la strategia e dispongono degli strumenti necessari a realizzarla? Per Bain la strategia è molto più di un progetto. Sin dal 1973, aiutiamo le aziende a mettere in atto le loro strategie.

      Leggi di più

      Organizational Design and Operating Model

      Organizational Design and Operating Model

      This is how you make your strategy happen

      Leggi di più

      Merger & Acquisition

      Merger & Acquisition

      Le aziende vincenti nel campo delle fusioni e acquisizioni riescono tipicamente a coniugare decisioni audaci con il rigore necessario per valutare le implicazioni positive ed i rischio di ogni acquisizione. La nostre ricerche su scala mondiale, e su tutte le industrie, mostrano come gli acquirenti seriali godono tipicamente di rendimenti più elevati delle aziende passive.

      Leggi di più

      Trasformazione Completa

      Trasformazione Completa

      I progetti di Full Potential Transformation sono al centro dell’attività di Bain da oltre 40 anni. Se la vostra azienda non riesce a realizzare il pieno potenziale possiamo guidarvi in azioni interfunzionali tese a modificare la direzione finanziaria, operativa e strategica della vostra azienda e produrre risultati rivoluzionari.

      Leggi di più

      Customer Experience

      Customer Experience

      Deliver a triple play of results: happier customers, employees and shareholders

      Leggi di più

      Performance Improvement

      Performance Improvement

      I mercati attuali non perdonano. Gli investitori non sono disposti a perdonare neanche le perdite più piccole. I concorrenti tagliano i prezzi. La Practice Performance Improvement di Bain vi fornisce gli strumenti per incrementare gli utili e performare meglio della concorrenza.

      Leggi di più

      Shared Services

      Shared Services

      Our Share Smarter, Serve Better approach helps you rethink what work gets done, how and by whom. The result: Your people can focus their skills and energy on the work that matters most to your strategy - and do it faster, smarter and more efficiently.

      Leggi di più

      Go-to-market Transformation

      Go-to-market Transformation

      Build a detailed analysis of market opportunity—and mobilize your sales teams to attack it.

      Leggi di più
      See more
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      Explore Our Healthcare & Life Sciences Sector Expertise

      Explore Our Healthcare & Life Sciences Sector Expertise

      • Healthcare Payers

      • Healthcare Providers and Services

      • Medical Technology

      • Pharmaceuticals

      • Healthcare & Life Sciences

      Vuoi continuare la conversazione?

      Aiutiamo i leader globali e le loro aziende ad affrontare problemi e a cogliere le opportunità. Sosteniamo cambiamenti e otteniamo risultati duraturi.

      Bain Insights. Le nostre idee e punti di vista sulle tematiche che le aziende globali affrontano ogni giorno, arrivano nella tua email tutti i mesi.

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