Customer Experience Tools
Customer Experience Tools and Trends 2018
Drei Trends zeichnen sich ab: Rückgang von Bargeldtransaktionen, automatisierte Bezahlung in Filialen und automatisierter Versand von Produkten.
Customer Experience Tools and Trends
Our insights share how the right CX tools make customers’ lives richer and more fulfilling and strengthen a company’s economics by holding down costs and securing new revenue streams.
First published in August 2018