Skip to Content
  • Standorte

    Standorte

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Lisbon
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Düsseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • München
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Warsaw
    • Wien
    • Zürich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Alle Standorte Anzeigen
  • Alumni
  • Presse
  • Newsletter
  • Kontakt
  • DACH-Region | Deutsch

    Wählen Sie Ihre Region und Sprache

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH-Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Inhalte, für die Sie sich interessieren, werden hier gespeichert und können später gelesen oder weitergeleitet werden.

    Explore Bain Insights
  • Branchenkompetenzen
    Hauptmenü

    Branchenkompetenzen

    • Luft- und Raumfahrt, Verteidigung
    • Agrarwirtschaft
    • Chemieindustrie
    • Infrastruktur und Bauwirtschaft
    • Konsumgüter
    • Finanzdienstleistungen
    • Gesundheitswesen
    • Maschinen- und Anlagenbau
    • Medienwirtschaft
    • Metallindustrie
    • Bergbau
    • Öl und Gas
    • Papier- und Verpackungsindustrie
    • Private Equity
      Branchenkompetenzen
      Private Equity
      • Due Diligence
      • Exit Planning
      • Firm Strategy & Operations
      • Portfolio Value Creation
    • Öffentlicher Sektor und Sozialwesen
    • Einzelhandel
    • Technologie
    • Telekommunikation
    • Transportwesen
    • Reise- und Freizeitbranche
    • Versorgung und erneuerbare Energien
  • Managementkompetenzen
    Hauptmenü

    Managementkompetenzen

    • Customer Experience
    • ESG
    • Innovation
    • M&A
    • Operations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategie
    • KI, Einblicke und Lösungen
    • Technologie
    • Transformation
  • Digital
  • Publikationen
    Hauptmenü

    Publikationen

    • Branchenthemen
    • Managementthemen
    • Bain-Bücher
    Alle Publikationen
    Ausgewählte Themen
    • Resilienz in der globalen Krise
    • M&A Report
    • Private Equity Podcast
    • Midyear Private Equity Report
    • Agile
    • Engineering Report
    • Digital Transformation
    • Elements of Value®
    • Firm of the Future
    • Nachhaltigkeitsstudie
    • Macro Trends
    • Future of Consumption
    • Weltwirtschaftsforum (WEF)
  • Über uns
    Hauptmenü

    Über uns

    • Was wir bieten
    • Unser Ansatz
    • Unser Team
    • Game Changer Award
    • Female Allstar Board
    • Messbare Ergebnisse (EN)
    • Auszeichnungen
    • Globale Partnerschaften
    • The Mission
    Further: Our global responsibility
    • Vielfalt & Chancengleichheit
    • Soziale Verantwortung
    • Sustainability
    Erfahren Sie mehr zu "Further"
  • Karriere
    Hauptmenü

    Karriere

    • Dein Einstieg
      Karriere
      Dein Einstieg
      • Find Your Place
      • Unsere Arbeitsbereiche
      • Unsere Teams
      • Angebote für Studierende
      • Praktika & Programme
      • Recruiting-Events
    • Arbeiten bei Bain
      Karriere
      Arbeiten bei Bain
      • Blog: Inside Bain
      • Karriere Stories
      • Unsere Bainies
      • Office-Standorte
      • Weiterentwicklung
      • Affinity Groups
      • Deine Benefits
    • Impact Stories
    • Deine Bewerbung
      Karriere
      Deine Bewerbung
      • Das erwartet dich
      • Der Interviewprozess
    FIND JOBS
  • Standorte
    Hauptmenü

    Standorte

    • North & Latin America
      Standorte
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Lisbon
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Standorte
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Düsseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • München
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Warsaw
      • Wien
      • Zürich
    • Middle East
      Standorte
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Standorte
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Alle Standorte Anzeigen
  • Alumni
  • Presse
  • Newsletter
  • Kontakt
  • DACH-Region | Deutsch
    Hauptmenü

    Wählen Sie Ihre Region und Sprache

    • Global
      Wählen Sie Ihre Region und Sprache
      Global
      • Global (English)
    • North & Latin America
      Wählen Sie Ihre Region und Sprache
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Wählen Sie Ihre Region und Sprache
      Europe, Middle East, & Africa
      • France (Français)
      • DACH-Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Wählen Sie Ihre Region und Sprache
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Hauptmenü
    Saved items (0)

    You have no saved items.

    Inhalte, für die Sie sich interessieren, werden hier gespeichert und können später gelesen oder weitergeleitet werden.

    Explore Bain Insights
  • Branchenkompetenzen
    • Branchenkompetenzen

      • Luft- und Raumfahrt, Verteidigung
      • Agrarwirtschaft
      • Chemieindustrie
      • Infrastruktur und Bauwirtschaft
      • Konsumgüter
      • Finanzdienstleistungen
      • Gesundheitswesen
      • Maschinen- und Anlagenbau
      • Medienwirtschaft
      • Metallindustrie
      • Bergbau
      • Öl und Gas
      • Papier- und Verpackungsindustrie
      • Private Equity
      • Öffentlicher Sektor und Sozialwesen
      • Einzelhandel
      • Technologie
      • Telekommunikation
      • Transportwesen
      • Reise- und Freizeitbranche
      • Versorgung und erneuerbare Energien
  • Managementkompetenzen
    • Managementkompetenzen

      • Customer Experience
      • ESG
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategie
      • KI, Einblicke und Lösungen
      • Technologie
      • Transformation
  • Digital
  • Publikationen
    • Publikationen

      • Branchenthemen
      • Managementthemen
      • Bain-Bücher
      Alle Publikationen
      Ausgewählte Themen
      • Resilienz in der globalen Krise
      • M&A Report
      • Private Equity Podcast
      • Midyear Private Equity Report
      • Agile
      • Engineering Report
      • Digital Transformation
      • Elements of Value®
      • Firm of the Future
      • Nachhaltigkeitsstudie
      • Macro Trends
      • Future of Consumption
      • Weltwirtschaftsforum (WEF)
  • Über uns
    • Über uns

      • Was wir bieten
      • Unser Ansatz
      • Unser Team
      • Game Changer Award
      • Female Allstar Board
      • Messbare Ergebnisse (EN)
      • Auszeichnungen
      • Globale Partnerschaften
      • The Mission
      Further: Our global responsibility
      • Vielfalt & Chancengleichheit
      • Soziale Verantwortung
      • Sustainability
      Erfahren Sie mehr zu "Further"
  • Karriere
    Häufige Suchanfragen
    • Agil
    • Digital
    • Strategie
    Vorherige Suchanfragen
      Zuletzt besuchte Seiten

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      CFO.com

      Don’t Forget About Existing Technologies

      Don’t Forget About Existing Technologies

      While artificial intelligence is commanding great attention, finance departments should aim to maximize their use of earlier technologies.

      Von Michael Heric

      • Min. Lesezeit

      Artikel

      Don’t Forget About Existing Technologies
      en

      This article originally appeared on CFO.com.

      Artificial intelligence in all its forms is captivating finance departments. But new evidence shows that most finance groups are neglecting huge potential value right in their wheelhouse, through technologies that have been available for years.

      New tools beckon. Adoption of robotic process automation (RPA) and machine learning is expected to double over the next two years, according to a new Bain & Company survey.

      RPA has gained the most momentum to this point, according to the study of 501 finance executives and professionals in the United States, U.K., and Germany, which Bain conducted in collaboration with Research Now.

      For example, FedEx uses RPA to automate tax, payroll, credit card reconciliations, treasury, and other finance processes in its global shared services organization. Fossil Group uses RPA to automate the monthly financial close process. And Allianz automatically reconciles cash pool accounts across three systems through robotics.

      The rapid adoption of automation tools continues a decades-long trend of technology transforming finance, from optical character recognition to spreadsheets to electronic invoicing.

      But here’s the rub: The accumulation of technologies has created substantial complexity, leaving few finance departments able to wring the full potential value from the technology they own. While they are rapidly investing in an array of new technologies, many have not yet fully adopted more mature technologies:

      • In accounts payable, for example, our survey finds that 55% of respondents are not using basic technologies such as OCR tools or online invoice approvals, yet 66% of these laggards plan to invest in RPA.
      • In accounts receivable, 43% of survey participants are not using basic technologies such as e-invoicing and customer self-service portals, yet 63% of them plan to invest in RPA.

      The upshot: Too many finance departments may be rushing into new technologies without taking parallel steps to capture value from their existing store of technologies. Absent proper integration, companies that adopt more tools risk adding further complexity and unwittingly creating a new set of problems.

      Fortunately, the survey suggests how finance departments can use the full toolkit more effectively.

      Don’t neglect the tried and true. The extent to which many finance departments have overlooked established technologies is startling. Among large companies surveyed, only 53% have a tool to automate journal-entry creation and validation for accounting. Also, only 31% have a tool to automate revenue recognition.

      While RPA or machine learning might help here, other root causes, such as poor data governance or a poor user experience, typically come into play.

      Look beyond cost. Respondents cite cost savings as the top reason overall for adopting digital tools. But speed, freeing up staff time, financial controls, and other reasons follow close behind. In some industries, such as telecommunications, media and technology, and business services, at least one of those reasons is more important than cost savings.

      Microsoft’s Enterprise Partner Group, for instance, uses machine learning in forecasting. With worldwide accuracy greater than 98% on average, this method has been more accurate than the internally developed manual forecast for five consecutive financial quarters.

      Define the destination, then test and learn. More often than not, finance departments are overconfident in their digital maturity and ability to carry out their digital goals. CFOs, for instance, express more optimism than do frontline finance professionals about their department’s position in the industry, the quality of technology they use, and the sufficiency of funding to execute digital goals.

      In light of fairly widespread overconfidence, senior finance leaders should objectively assess their digital starting point, with input from internal customers and frontline users. That will allow them to create a clear and compelling digital vision and multiyear blueprint, with a portfolio of digital bets.

      Once a company starts to deploy unproven technologies, it should be willing to test and learn, rather than go all-in immediately. A test-and-learn approach mitigates the risk of overreliance on one technology that eventually falls short of expectations.

      Fix and simplify processes. Rather than having an RPA bot pull data from a large number of different customer invoice types, for example, a company at some point will want to move to common invoice formats and away from paper invoices.

      Similarly, using machine learning, a company can review large volumes of inbound requests across a range of email inboxes and route requests to the right teams. In billing and collections, machine learning can help companies identify deductions with a high probability of being valid and link backup documents with deductions.

      However, a machine-learning algorithm works only as well as the quality of the data. Without good data governance and quality, algorithms have limited value.

      Digital tools are essential for finance to raise its value to the business. They have become powerful enough to help the finance function identify value opportunities, not just monitor trends in the numbers, and to allow finance to proactively manage risks, not just maintain controls.

      Making that transition to a true business partner will hinge on using existing technologies more effectively, while testing the latest tools to identify the handful that will make a difference, then integrating them into the larger family.

      Michael Heric is a partner with Bain & Company’s performance improvement practice. He also leads the firm’s support function work globally. He is based in New York.

      Autoren
      • Headshot of Michael Heric
        Michael Heric
        Partner, New York
      Kontaktieren Sie uns
      Ähnliche Beratungsangebote
      • Informationstechnologie
      • Performance Improvement
      Wie wir Sie unterstützen können
      • Corporate Finance
      Support Functions
      Rethinking How Finance Uses Digital Tools

      Robotic process automation and machine learning may be hot, but many existing technologies remain vastly underutilized.

      Mehr erfahren
      CFO Insights
      Autonomous Finance and the CFO's Next Frontier

      At the CNBC CFO Council Summit, Bain Partners Michael Heric and Steve Beam discussed how innovative CFOs are using AI to transform finance.

      Mehr erfahren
      CFO Insights
      Four Ways Leaders Can Make AI Redesigns Stick

      As companies redesign to scale AI, these four lessons help leaders ensure their organizations actually live the new operating model.

      Mehr erfahren
      CFO Insights
      Looking Ahead to 2026: Getting a Boost from the Great Rebound

      Why more companies will move from awareness to action.

      Mehr erfahren
      Performance Improvement
      Transforming Maintenance with Artificial Intelligence

      With little to no capex, companies can turn maintenance into an engine of cash flow.

      Mehr erfahren
      First published in Juli 2018
      Markierungen
      • CFO Insights
      • Corporate Finance
      • Informationstechnologie
      • Performance Improvement

      Wie wir unsere Kunden unterstützt haben

      Performance Improvement Turning bottlenecks into growth opportunities

      Kundenbeispiel lesen

      Informationstechnologie Bridging the Gap Between Business and Technology

      Kundenbeispiel lesen

      Mergers & Acquisitions Finance transformation: For one company, second time’s the charm

      Kundenbeispiel lesen

      Möchten Sie mit uns in Kontakt bleiben?

      Wir unterstützen Führungskräfte weltweit, die kritischen Themen in ihrem Unternehmen zu adressieren. Gemeinsam schaffen wir nachhaltige Veränderungen und Ergebnisse.

      Bain Insights. Unsere Perspektive auf die kritischen Themen, mit denen sich international agierende Unternehmen konfrontiert sehen, finden Sie monatlich in Ihrem Postfach.

      *Ich habe die Datenschutzerklärung gelesen und akzeptiere sie.
      Bitte lesen Sie die Datenschutzerklärung und akzeptieren Sie diese.
      Bain & Company
      Contact us Sustainability Accessibility Rechtliche Hinweise Impressum Datenschutz Cookie-Richtlinie Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Kontaktieren Sie Bain

      Wie können wir Ihnen helfen?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Alle weltweiten Büros