Skip to Content
  • Standorte

    Standorte

    North & Latin America
    • Atlanta
    • Austin
    • Bogota
    • Boston
    • Buenos Aires
    • Chicago
    • Dallas
    • Denver
    • Houston
    • Lisbon
    • Los Angeles
    • Mexico City
    • Minneapolis
    • Monterrey
    • Montreal
    • New York
    • Rio de Janeiro
    • San Francisco
    • Santiago
    • São Paulo
    • Seattle
    • Silicon Valley
    • Toronto
    • Washington, DC
    Europe & Africa
    • Amsterdam
    • Athens
    • Berlin
    • Brussels
    • Copenhagen
    • Düsseldorf
    • Frankfurt
    • Helsinki
    • Istanbul
    • Johannesburg
    • Kyiv
    • Lisbon
    • London
    • Madrid
    • Milan
    • München
    • Oslo
    • Paris
    • Rome
    • Stockholm
    • Warsaw
    • Wien
    • Zürich
    Middle East
    • Doha
    • Dubai
    • Riyadh
    Asia & Australia
    • Bangkok
    • Beijing
    • Bengaluru
    • Brisbane
    • Ho Chi Minh City
    • Hong Kong
    • Jakarta
    • Kuala Lumpur
    • Manila
    • Melbourne
    • Mumbai
    • New Delhi
    • Perth
    • Seoul
    • Shanghai
    • Singapore
    • Sydney
    • Tokyo
    Alle Standorte Anzeigen
  • Alumni
  • Presse
  • Newsletter
  • Kontakt
  • DACH-Region | Deutsch

    Wählen Sie Ihre Region und Sprache

    Global
    • Global (English)
    North & Latin America
    • Brazil (Português)
    • Argentina (Español)
    • Canada (Français)
    • Chile (Español)
    • Colombia (Español)
    Europe, Middle East, & Africa
    • France (Français)
    • DACH-Region (Deutsch)
    • Italy (Italiano)
    • Spain (Español)
    • Greece (Elliniká)
    Asia & Australia
    • China (中文版)
    • Korea (한국어)
    • Japan (日本語)
  • Saved items (0)
    Saved items (0)

    You have no saved items.

    Inhalte, für die Sie sich interessieren, werden hier gespeichert und können später gelesen oder weitergeleitet werden.

    Explore Bain Insights
  • Branchenkompetenzen
    Hauptmenü

    Branchenkompetenzen

    • Luft- und Raumfahrt, Verteidigung
    • Agrarwirtschaft
    • Chemieindustrie
    • Infrastruktur und Bauwirtschaft
    • Konsumgüter
    • Finanzdienstleistungen
    • Gesundheitswesen
    • Maschinen- und Anlagenbau
    • Medienwirtschaft
    • Metallindustrie
    • Bergbau
    • Öl und Gas
    • Papier- und Verpackungsindustrie
    • Private Equity
      Branchenkompetenzen
      Private Equity
      • Due Diligence
      • Exit Planning
      • Firm Strategy & Operations
      • Portfolio Value Creation
    • Öffentlicher Sektor und Sozialwesen
    • Einzelhandel
    • Technologie
    • Telekommunikation
    • Transportwesen
    • Reise- und Freizeitbranche
    • Versorgung und erneuerbare Energien
  • Managementkompetenzen
    Hauptmenü

    Managementkompetenzen

    • Customer Experience
    • ESG
    • Innovation
    • M&A
    • Operations
    • People & Organization
    • Private Equity
    • Sales & Marketing
    • Strategie
    • KI, Einblicke und Lösungen
    • Technologie
    • Transformation
  • Digital
  • Publikationen
    Hauptmenü

    Publikationen

    • Branchenthemen
    • Managementthemen
    • Bain-Bücher
    Alle Publikationen
    Ausgewählte Themen
    • Resilienz in der globalen Krise
    • M&A Report
    • Private Equity Podcast
    • Midyear Private Equity Report
    • Agile
    • Engineering Report
    • Digital Transformation
    • Elements of Value®
    • Firm of the Future
    • Nachhaltigkeitsstudie
    • Macro Trends
    • Future of Consumption
    • Weltwirtschaftsforum (WEF)
  • Über uns
    Hauptmenü

    Über uns

    • Was wir bieten
    • Unser Ansatz
    • Unser Team
    • Game Changer Award
    • Female Allstar Board
    • Messbare Ergebnisse (EN)
    • Auszeichnungen
    • Globale Partnerschaften
    • The Mission
    Further: Our global responsibility
    • Vielfalt & Chancengleichheit
    • Soziale Verantwortung
    • Sustainability
    Erfahren Sie mehr zu "Further"
  • Karriere
    Hauptmenü

    Karriere

    • Dein Einstieg
      Karriere
      Dein Einstieg
      • Find Your Place
      • Unsere Arbeitsbereiche
      • Unsere Teams
      • Angebote für Studierende
      • Praktika & Programme
      • Recruiting-Events
    • Arbeiten bei Bain
      Karriere
      Arbeiten bei Bain
      • Blog: Inside Bain
      • Karriere Stories
      • Unsere Bainies
      • Office-Standorte
      • Weiterentwicklung
      • Affinity Groups
      • Deine Benefits
    • Impact Stories
    • Deine Bewerbung
      Karriere
      Deine Bewerbung
      • Das erwartet dich
      • Der Interviewprozess
    FIND JOBS
  • Standorte
    Hauptmenü

    Standorte

    • North & Latin America
      Standorte
      North & Latin America
      • Atlanta
      • Austin
      • Bogota
      • Boston
      • Buenos Aires
      • Chicago
      • Dallas
      • Denver
      • Houston
      • Lisbon
      • Los Angeles
      • Mexico City
      • Minneapolis
      • Monterrey
      • Montreal
      • New York
      • Rio de Janeiro
      • San Francisco
      • Santiago
      • São Paulo
      • Seattle
      • Silicon Valley
      • Toronto
      • Washington, DC
    • Europe & Africa
      Standorte
      Europe & Africa
      • Amsterdam
      • Athens
      • Berlin
      • Brussels
      • Copenhagen
      • Düsseldorf
      • Frankfurt
      • Helsinki
      • Istanbul
      • Johannesburg
      • Kyiv
      • Lisbon
      • London
      • Madrid
      • Milan
      • München
      • Oslo
      • Paris
      • Rome
      • Stockholm
      • Warsaw
      • Wien
      • Zürich
    • Middle East
      Standorte
      Middle East
      • Doha
      • Dubai
      • Riyadh
    • Asia & Australia
      Standorte
      Asia & Australia
      • Bangkok
      • Beijing
      • Bengaluru
      • Brisbane
      • Ho Chi Minh City
      • Hong Kong
      • Jakarta
      • Kuala Lumpur
      • Manila
      • Melbourne
      • Mumbai
      • New Delhi
      • Perth
      • Seoul
      • Shanghai
      • Singapore
      • Sydney
      • Tokyo
    Alle Standorte Anzeigen
  • Alumni
  • Presse
  • Newsletter
  • Kontakt
  • DACH-Region | Deutsch
    Hauptmenü

    Wählen Sie Ihre Region und Sprache

    • Global
      Wählen Sie Ihre Region und Sprache
      Global
      • Global (English)
    • North & Latin America
      Wählen Sie Ihre Region und Sprache
      North & Latin America
      • Brazil (Português)
      • Argentina (Español)
      • Canada (Français)
      • Chile (Español)
      • Colombia (Español)
    • Europe, Middle East, & Africa
      Wählen Sie Ihre Region und Sprache
      Europe, Middle East, & Africa
      • France (Français)
      • DACH-Region (Deutsch)
      • Italy (Italiano)
      • Spain (Español)
      • Greece (Elliniká)
    • Asia & Australia
      Wählen Sie Ihre Region und Sprache
      Asia & Australia
      • China (中文版)
      • Korea (한국어)
      • Japan (日本語)
  • Saved items  (0)
    Hauptmenü
    Saved items (0)

    You have no saved items.

    Inhalte, für die Sie sich interessieren, werden hier gespeichert und können später gelesen oder weitergeleitet werden.

    Explore Bain Insights
  • Branchenkompetenzen
    • Branchenkompetenzen

      • Luft- und Raumfahrt, Verteidigung
      • Agrarwirtschaft
      • Chemieindustrie
      • Infrastruktur und Bauwirtschaft
      • Konsumgüter
      • Finanzdienstleistungen
      • Gesundheitswesen
      • Maschinen- und Anlagenbau
      • Medienwirtschaft
      • Metallindustrie
      • Bergbau
      • Öl und Gas
      • Papier- und Verpackungsindustrie
      • Private Equity
      • Öffentlicher Sektor und Sozialwesen
      • Einzelhandel
      • Technologie
      • Telekommunikation
      • Transportwesen
      • Reise- und Freizeitbranche
      • Versorgung und erneuerbare Energien
  • Managementkompetenzen
    • Managementkompetenzen

      • Customer Experience
      • ESG
      • Innovation
      • M&A
      • Operations
      • People & Organization
      • Private Equity
      • Sales & Marketing
      • Strategie
      • KI, Einblicke und Lösungen
      • Technologie
      • Transformation
  • Digital
  • Publikationen
    • Publikationen

      • Branchenthemen
      • Managementthemen
      • Bain-Bücher
      Alle Publikationen
      Ausgewählte Themen
      • Resilienz in der globalen Krise
      • M&A Report
      • Private Equity Podcast
      • Midyear Private Equity Report
      • Agile
      • Engineering Report
      • Digital Transformation
      • Elements of Value®
      • Firm of the Future
      • Nachhaltigkeitsstudie
      • Macro Trends
      • Future of Consumption
      • Weltwirtschaftsforum (WEF)
  • Über uns
    • Über uns

      • Was wir bieten
      • Unser Ansatz
      • Unser Team
      • Game Changer Award
      • Female Allstar Board
      • Messbare Ergebnisse (EN)
      • Auszeichnungen
      • Globale Partnerschaften
      • The Mission
      Further: Our global responsibility
      • Vielfalt & Chancengleichheit
      • Soziale Verantwortung
      • Sustainability
      Erfahren Sie mehr zu "Further"
  • Karriere
    Häufige Suchanfragen
    • Agil
    • Digital
    • Strategie
    Vorherige Suchanfragen
      Zuletzt besuchte Seiten

      Content added to saved items

      Saved items (0)

      Removed from saved items

      Saved items (0)

      HBR.org

      Your Organization Wastes Time. Here’s How to Fix It.

      Your Organization Wastes Time. Here’s How to Fix It.

      Employees can remain energized and engaged if companies attack the true causes of organizational drag.

      Von Eric Garton

      • Min. Lesezeit

      Artikel

      Your Organization Wastes Time. Here’s How to Fix It.
      en

      This article originally appeared on HBR.org.

      A year into their jobs, how many employees still have the unbridled energy and enthusiasm that they brought with them to their first day on the job? How many still believe they can make a difference?

      Unproductive routines, corporate bureaucracy, and “administrivia” kill ambition and sap energy for far too many employees. That’s demoralizing for employees, and a waste for companies, which badly need the full energy and commitment of all their workers.

      The novelty of any new job will wear off, but employees can remain energized and engaged if companies attack the true causes of organizational drag—all the practices, procedures, and structures that waste time and limit output—not just the symptoms. The symptoms may seem to be minor annoyances and inconveniences that could be wiped out without much effort—too much process, too many meetings, meaningless goals, and time wasted on work that no one will ever care about.

      But those symptoms stem from fundamental problems. Companies wind up in trouble and squander the time, talent, and energy of their workforce when they lose focus, spend money on things that don’t make a difference to employees or the future of the business, and use operating models that are out of whack.

      By attacking the root causes of organizational drag, companies can eliminate unnecessary work, reenergize the workforce and, at the same time, put the business on a better course. They can do this by following the three R’s:

      • refocus on strategic priorities
      • reset the budgets
      • redesign the operating model

      Together, these initiatives can help remove the clutter and distraction that create drag.

      Video

      Eric Garton: Time, Talent and Energy

      The key to tackling low productivity growth is to efficiently and effectively use your scarcest resources.

      Refocus on Strategic Priorities


      The first step is to refocus the organization on the most important business units, customer segments, and geographies in which the company has a repeatable formula for growth and a “right to win.” Within business units, executives should eliminate any sources of profitless volume. Look closely, and you’ll find that most companies have stretched their brands and product portfolios to customers and markets in which they are undifferentiated and profits are weak. These proliferating operations lead to complexity, which contributes to drag as well as costs that rob resources from better and potentially more-profitable ideas.

      For example, large biopharma companies compete in many categories and tend to accumulate an array of follower positions. But that drags down shareholder returns. Recent analysis by Bain found that the biggest biopharma value creators are category leaders, and those that combine their category leadership with portfolio focus within their categories deliver annual total shareholder returns more than twice those of companies that are diversified followers. That’s why a growing number of biopharma firms have been selling or spinning off parts of their businesses, such as Novartis’s sale of its influenza vaccine business to CSL, Bristol-Myers Squibb’s sale of its diabetes division to AstraZeneca, and Biogen’s spin-off of its hemophilia business.

      Trimming a portfolio of drag creators is often an act of managerial courage. It’s most likely that top-line growth will suffer during the transition, but the result will be a more profitable portfolio that is geared for growth. Companies often use separations and carve-outs to surgically eliminate the slower-growing, less-profitable, or less strategically aligned parts of their business. But if companies do not also address the underlying factors that got the company to that spot in the first place, their performance will still fall short of internal and external expectations.

      Reset the Budgets


      How companies allocate money can contribute to organizational drag by keeping nonessential work going. But it is not easy to make the tough decisions to defund.

      We recommend zero-based budgeting and planning to make the choices clearer. This also helps get over the dilemma that companies often face when they are making cuts: Should they eliminate the work and then reduce the budgets that allowed these costs, or should they shrink the budgets to squeeze out the unnecessary work? While the former approach is friendlier from a change management perspective, we usually find that it leads to only incremental change. This is why we find a zero-based approach preferable.

      A zero-based budgeting and planning process using stretch targets challenges conventional thinking and brings forth bolder ideas. Companies with foresight will make this change before the market or an activist investor demands it. A simple example: Before 3G Capital used a zero-based system to clarify roles and objectives, eliminate layers, and standardize processes at Kraft Heinz, one manager reported that he struggled to keep pace with a flood of up to 300 emails and numerous unproductive meetings in a typical day. Now his inbox collects fewer than 40 daily emails, and meetings are more focused and efficient. Zero-basing can both reset the cost structure and keep out cost over time.

      Redesign the Operating Model


      Having streamlined the portfolio and reset budgets, it is important to redesign the operating model—that is, the way the company is organized to deliver on its strategy—to eliminate any unnecessary work or dysfunctional processes that bog things down. Thinking “customer-back” or “frontline-back” provides a powerful lens through which to eliminate work. Just ask: How does this activity help serve our customers better? Companies can also look for complexity and inefficiencies that are hidden in the seams of the organization—in cross-functional, cross-geographical, or cross-business unit activities, where no executive or team has a single point of accountability. Every organization has seams, and these are fruitful areas for optimization and redesign. Where inefficiencies are found in ongoing operations, companies should consider “leaning out,” centralization, or outsourcing.

      Organizations operate on formal and informal processes, and executives should seek out complexity and waste in both areas. Formal processes and systems enshrine ways of working, so it’s easier to attack them systematically. But hidden and informal factors that create organizational drag tend to get overlooked. These factors are often more behavioral—how the management team makes decisions, for example.

      Consider the remarkable turnaround at Ford. In 2006 then-new CEO Alan Mulally and his senior team not only set a new strategic path but also overhauled Ford’s operating model. The company moved from regional business units to a global functional model, setting the stage for more-efficient and effective operations, such as reducing the number of vehicle platforms. Governance and behaviors changed as well, as Mulally pushed for open debate and honesty about where problems were cropping up. He encouraged his team to simplify the ways they worked, eliminating ineffective meetings and liberating thousands of unproductive hours. Thanks to a new strategy and an operating model redesign, Ford returned to profitability without a bailout from the American taxpayer.

      Following these three steps can elevate a company’s performance potential by creating an environment in which individual energy and creativity are converted to productivity. That can initiate a virtuous cycle in which improved performance liberates cash and capital to fund new growth opportunities and reward talent, unlocking new levels of organizational performance. Employees working in this winning environment will find that the new-employee spirit can be sustained and that their work feeds their individual energy rather than destroying it.

      Eric Garton is a partner in Bain & Company’s Chicago office and leader of the firm’s Global Organization practice. He is coauthor of Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team’s Productive Power (HBR Press, March 2017).

      Bain Book

      Time, Talent, Energy

      Learn more about how the best companies manage their people's time, talent and energy with as much discipline as they do their financial capital.

      Autoren
      • Headshot of Eric Garton
        Eric Garton
        Partner, Chicago
      Kontaktieren Sie uns
      Ähnliche Beratungsangebote
      • Mergers & Acquisitions
      • Organisation
      Wie wir Sie unterstützen können
      • Spin-offs
      Organisation
      Strategy in the Age of Superabundant Capital

      Human capital has become the fundamental source of competitive advantage.

      Mehr erfahren
      Organisation
      Why the French Email Law Won’t Restore Work-Life Balance

      Excessive e-communication is an organizational problem that demands organizational solutions.

      Mehr erfahren
      Spin-offs
      Building Products M&A

      Why more companies are acquiring for scope.

      Mehr erfahren
      Time, Talent, Energy
      The Pandemic Is Widening a Corporate Productivity Gap

      The pandemic has widened the gap between top performers and other companies in three main productivity drivers: people’s time, talent and energy.

      Mehr erfahren
      Organisation
      How to Avoid the Fault Lines Sending Tremors through Cultural Integration in M&A

      It’s possible to predict the ways that differences in culture can upend a promising deal.

      Mehr erfahren
      First published in März 2017
      Markierungen
      • Mergers & Acquisitions
      • Organisation
      • Spin-offs
      • Time, Talent, Energy

      Wie wir unsere Kunden unterstützt haben

      Organisation An Energy Company Maintains Its Cultural Spark amid Multiple Acquisitions

      Kundenbeispiel lesen

      Divestiture adds value to parent, subsidiary

      Kundenbeispiel lesen

      Mergers & Acquisitions Post-merger cultural issues jeopardize a deal

      Kundenbeispiel lesen

      Möchten Sie mit uns in Kontakt bleiben?

      Wir unterstützen Führungskräfte weltweit, die kritischen Themen in ihrem Unternehmen zu adressieren. Gemeinsam schaffen wir nachhaltige Veränderungen und Ergebnisse.

      Bain Insights. Unsere Perspektive auf die kritischen Themen, mit denen sich international agierende Unternehmen konfrontiert sehen, finden Sie monatlich in Ihrem Postfach.

      *Ich habe die Datenschutzerklärung gelesen und akzeptiere sie.
      Bitte lesen Sie die Datenschutzerklärung und akzeptieren Sie diese.
      Bain & Company
      Contact us Sustainability Accessibility Rechtliche Hinweise Impressum Datenschutz Cookie-Richtlinie Sitemap Log In

      © 1996-2026 Bain & Company, Inc.

      Kontaktieren Sie Bain

      Wie können wir Ihnen helfen?

      • Business inquiry
      • Career information
      • Press relations
      • Partnership request
      • Speaker request
      Alle weltweiten Büros