Biografie Expertise Pharmaindustrie Nachhaltigkeit Publikationen “Agile Teams Deliver Healthcare Solutions in Record Time,” Snap Chart, 10. Juli 2019 “The Cure for Pharma's Commercial Productivity Woes,” Brief, 9. Mai 2018 “Gilbert Grima: Using the Net Promoter System® to Boost Loyalty in Pharma,” Video, 19. Dezember 2017 Bain Partner Gilbert Grima shares three main areas leading pharma companies that use the Net Promoter System® focus on to gain an advantage in a competitive environment.