Biografie Expertise Performance Improvement Fluggesellschaften und Logistik Industriegüter und -services Maschinen und Anlagen Mergers & Acquisitions Operations Organisation Strategie Publikationen “How Field Service Organizations Can Make Work Management Systems Work,” Brief, 14. Juni 2022 “Machinery as a Service: A Radical Shift Is Underway,” Global Machinery & Equipment Report, 2. Mai 2022, Report “European Aerospace & Defense: Investing in an Era of Tumult,” Brief, 27. September 2021 “Industrial Services: How to Sharpen the Go-to-Market Strategy,” Brief, 12. Juli 2021 “Delighting the Customer: How Leaders Improve Business-to-Business Service Delivery,” Brief, 23. Juli 2020 “How Industrial Service Providers Are Planning for a Post-Covid-19 World,” Infografik, 21. Mai 2020 “Advanced Industrial Services: Big Data and Analytics Change Everything,” Brief, 16. April 2020 “A Smarter Approach to Digital Operations,” Brief, 5. September 2017 “Winning in Industrial Service: The Hallmarks of a Service Champion,” Brief, 24. Juni 2015