Infographic
Prepared in collaboration with MaritzCX
Prepared in collaboration with MaritzCX
MaritzCX combines research expertise, data and technology to make sure the right people in your organisation can understand and respond to every customer experience in real time.
Why Brands in the UK Win or Lose on Customer Experience
Bain's UK Consumer Study, the first of its kind, benchmarked the customer experience delivered by more than 190 brands in 15 industries across the country.
First published in ottobre 2019