Bain verwendet Cookies, um die Funktionalität und Leistung dieser Website zu verbessern. Weitere Informationen finden Sie in unserer Datenschutzerklärung. Mit Nutzung dieser Website erklären Sie sich mit der Verwendung von Cookies einverstanden.

Snap Chart

Behind the Scenes of Commerce, Covid-19 Hits the Payments Sector Hard

Annual revenues will drop by almost one-third at some payments companies.

Snap Chart

Behind the Scenes of Commerce, Covid-19 Hits the Payments Sector Hard
en

Consumption in sectors hit hard by the coronavirus, such as restaurants, transportation, tourism and retail, account for roughly two-thirds of payment volumes worldwide, Bain & Company estimates. Even e-commerce categories ranging from clothes to furniture have gone quiet. Because most international travel has disappeared, cross-border transactions have dropped. That’s significant because higher transaction fees and foreign-exchange spread mean that cross-border payments represent more than half of revenues for many payment companies such as Visa. We estimate a roughly 30% decline in 2020 revenues from companies with high exposure to cross-border payments. Most types of payments companies will need sharp responses to stabilize in the near term. Further out, as the economy recovers, they need to find ways to strengthen their customer relationships and boost adoption of digital solutions such as contactless payment.

Related Brief

The Covid-19 Tipping Point for Digital Payments

As demand surges for digital payments, providers face new challenges and competition for customers.

Markierungen

Möchten Sie mit uns in Kontakt bleiben?

Wir unterstützen Führungskräfte weltweit, die kritischen Themen in ihrem Unternehmen zu adressieren. Gemeinsam schaffen wir nachhaltige Veränderungen und Ergebnisse.