Corrie Carrigan
Partner,
Managing partner of our Denver office
Profilo di Corrie
Corrie Carrigan is the managing partner of our Denver office, and a member of our Customer Experience and Performance Improvement practices. She is also Bain’s global Contact Center product leader.
Corrie has more than 20 years of management consulting experience, advising clients across a range of industries on their biggest opportunities and challenges, including customer experience design, digital strategy, contact center optimization, cost reduction, operating model design and frontline enablement.
Prior to joining Bain, she helped launch a niche consulting firm focused on contact center strategy and operations, where she worked for six years.
Corrie received her MBA from the University of Chicago Graduate School of Business, where she received the Dean's Service Award and the Dean's Award of Distinction. She graduated with honors from Duke University.
Recent Insights
- “Bain & Company moves into downtown Denver office space,” Press release, ottobre 2023
- “What Delights and Disappoints Electricity Customers ,” Snap Chart, luglio 2019
- “Powering Up the Customer Experience in Utilities,” Brief, giugno 2019
- “AI Is Lifting Service-Center Performance,” Brief, febbraio 2019
- “Corrie Carrigan: Episode Analytics,” Video, giugno 2017