Karim Shariff, UAE-based Partner at Bain & Company, a leading global management consultancy, which contributed to the white paper research, said: “I would stress that when it comes to supply-chain resiliency, the most important factors to consider are adapting to the demands of customers, building an agile network, and having an empowered organisation with clear risk management across all levels. Finally, data is paramount. We are living in an age of an abundance of data, however, many companies aren’t able to make sense of it and focus on the wrong information, which leads to flawed insights and actions.”