Biografie Rachel Expertise Bankensektor Bankensektor(2) Payments Customer Experience Strategie Web3 Commercial Operations Net Promoter® NPS Prism® Recent Insights “As Digital Currencies Start to Embed in the Payments System, What Role for Banks?,” Brief, 20. Dezember 2022 “Boost Long-Term E-commerce Growth with Payments Optimization,” Brief, 12. Dezember 2022 “How Much Is Web3 Disrupting Your Industry?,” Snap Chart, 30. August 2022