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Credit Union Journal

You're going to need a better boat: 'Jaws' on branch transformation

You're going to need a better boat: 'Jaws' on branch transformation

  • 13. August 2015
  • Min. Lesezeit

Credit Union Journal

You're going to need a better boat: 'Jaws' on branch transformation

Branch transformation is determining which institutions stay in the financial game as credit union members want their transactions to blend seamlessly whether they're banking in the branch, at home or on the go. According to Mike Baxter and Dirk Vater, partners with Bain & Company, "The share of digital interactions exceeds 85% for the most advanced countries today and is heading to more than 95% in the near future."

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