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Pursue Repeatable Models: Sunny Verghese, CEO & Co-Founder, Olam

How do you grow a bold idea into a global agribusiness leader… and then reimagine it all over again?

金融サービス

AI Won’t Just Cut Costs, It Will Reinvent the Customer Experience

Beyond efficiency, AI helps create a more personalized experience that delivers a triple play of customer loyalty, employee engagement, and revenue growth.

テクノロジー

The Customer Loyalty Metrics That Matter Most for B2B Companies

Mining customers’ perceptions of the brand, account relationships, and joint projects inform the best next actions to foster loyalty and long-term growth.

エネルギー、天然資源

Utilities Can Power Growth Through a Better Customer Experience

Top performers turn everyday interactions into loyalty, lower costs, greater revenue streams, and stronger reputations.

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