動画

Andreas Dullweber: What it takes to win with customer experience

In this short video, Andreas Dullweber, a partner in Bain's Customer Strategy & Marketing practice, discusses how companies can tap into the power of customer loyalty.

動画

Andreas Dullweber: What it takes to win with customer experience
en

Leading companies rise to the top of their industries by delivering an experience their competitors can't match, creating passionate customer advocates in the process. In this short video, Andreas Dullweber, practice leader of Bain's Customer Strategy & Marketing practice in Europe, the Middle East and Africa, discusses how companies can tap into the power of customer loyalty.

Read the Bain Brief: The five disciplines of customer experience leaders

Tags
Tags

お気軽にご連絡下さい

私達は、グローバルに活躍する経営者が抱える最重要経営課題に対して、厳しい競争環境の中でも成長し続け、「結果」を出すために支援しています。