Lisa Koetter
パートナー,
Leader in the firm’s Retail and Consumer Products practices, with a particular focus on strategy and consumer-centric topics
Lisa
専門分野
Lisa Koetter is a member of the firm's Customer Strategy & Marketing and Retail practices.
Lisa has more than 18 years of consulting experience at Bain and has worked in the firm's Dallas, Sydney and Boston offices.
Throughout her time at Bain, Lisa has advised retail and consumer products companies across restaurants, food and beverage, specialty (including direct to consumer) retail, grocery, and apparel sectors. She has helped client tackle a broad range of topics including brand and business unit strategy, customer experience design, and organizational change.
Lisa has a deep passion for brand transformations grounded in customer-centricity. She has helped many clients define and execute a turnaround strategy grounded in the consumer and balancing business impact with customer impact and feasibility.
Beyond her work, Lisa is a leader in our Boston office. She is a Manager peer group leader and active her office's Diversity, Equity and Inclusion efforts.
Lisa holds an MBA from Harvard Business School, as well as a degree in marketing and political science from Southern Methodist University.
Bain Partner Lisa Koetter discusses five things traditional grocers can do to stay competitive as customer expectations change.
Recent Insights
- “Four Ways Younger Shoppers Will (and Won’t) Change Retail,” 論説, 2023年3月14日
- “The High Expectation for Short Wait Times in Grocery,” スナップチャート, 2022年5月26日
- “Why the Human Touch Still Matters in Grocery,” スナップチャート, 2022年2月3日
- “Happier Shoppers, Higher Spending: The Value of Loyalty in Grocery,” スナップチャート, 2021年11月10日
- “Renewed Appetite: A Strategic Menu for Restaurant Recovery,” インフォグラフィック, 2021年5月11日